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Diehl Kia of Massillon
Massillon, OH
441 Reviews
Diehl Kia of Massillon is a new and used car dealership located in Massillon, OH. We sell new Kia vehicles and used cars, used SUVs, used trucks and used vans.
Diehl Kia is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 441 reviews
December 10, 2024
My Customer Rep was outstanding! She was very thorough and kind and helped me with being a first time Diehl customer. She was very thorough and kind and helped me with being a first time Diehl customer. More
by Steve.ingram6638
Verified CustomerEmployees Worked With
December 05, 2024
Everyone was completely helpful with the whole process. There was video footage of inspections. My issues wasn’t fully resolved though. There was video footage of inspections. My issues wasn’t fully resolved though. More
by rivardt
Employees Worked With
December 02, 2024
The entire experience was excellent. My appointment was easily scheduled online and the service department staff met me within a minute of my scheduled appointment. The customer repres My appointment was easily scheduled online and the service department staff met me within a minute of my scheduled appointment. The customer representative was excellent and kept me updated as to the progress of the service on my car through texts. The estimate of how long the service would take was spot-on and I was very impressed with the entire experience. More
by pkaboth
Employees Worked With
November 28, 2024
Diehl's service department representatives are very courteous and knowledgeable. The problem isn't the service department but the cars themselves. It is hard to believe that in 2024 a manufacturer w courteous and knowledgeable. The problem isn't the service department but the cars themselves. It is hard to believe that in 2024 a manufacturer would use engines (GDI and other variations) that only last 72,000 without having to monitor the oil consumption for an engine replacement. This is my second Kia vehicle in my family that will require a new engine. I am surprised Hyundai/Kia has not resolved this issue. More
by mwlaamiet
Employees Worked With
Molly Regula
November 26, 2024
Service was good. The employee that took my car and information was very friendly and explained the process. The employee that took my car and information was very friendly and explained the process. More
by Maryray43
Employees Worked With
November 22, 2024
Paul, who is in sales, did a great job getting me in the right vehicle. I appreciate his efforts in checking things off my list. right vehicle. I appreciate his efforts in checking things off my list. More
by tiexdyee
