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Diehl Kia of Massillon

Massillon, OH

4.4
460 Reviews
Diehl Kia of Massillon is a new and used car dealership located in Massillon, OH. We sell new Kia vehicles and used cars, used SUVs, used trucks and used vans. Diehl Kia is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles
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3750 Lincoln Way E

Massillon, OH

44646

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Showing 460 reviews

September 12, 2024

They were very good and took care of fast thank you was very satisfied trip More

by l_bollman
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2024

The interior windows and door jams were filthy. I had to clean them myself. It appeared they were wiped down with a dirty rag which left them dirty. More

by Bjjblink
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cordale
September 08, 2024

It was wonderful customer service. I'm purely satisfied with the service diehl gives. Thank you!☺️ More

by brandonhoskins76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department
September 07, 2024

Great to work with and makes the process of buying a car easy. Jason was an awesome representative More

by johnson.3206
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason
September 07, 2024

Already told you on other rating. I find your dealership very poorly managed. No problem with salesman More

by sur.jones555
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No
Employees Worked With
Have no idea other than Daniel Hewett
September 05, 2024

After my Telluride was serviced for a call-back item none of the functions like my navigation would work. I will call for an appointment to get this corrected. More

by mikeobrien0
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
None
September 04, 2024

I am very happy with my experience with my salesman. The sales managers were not impressive, and the finance experience was not satisfactory. The salesman was solid, but the finance process was not. More

by david.oliver.kling
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2024

I was a little disappointed after my service. They documented that my tire pressure was checked and at the right pressure, it was at the same pressure (which is higher than recommended) as when I More

by Sara_minard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2024

Excellent service from the minute I walked in. Very accommodating and friendly and nice waiting area. Truthful service work and estimates. More

by faithbambeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2024

Honesty goes along ways, finding some things we didn’t see before purchase. Only been a week but vehicle itself seems to be ok. Give me a month More

by bryanbraun596
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh
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