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Diehl Kia of Massillon

Massillon, OH

Overview
Employees
Reviews
Vehicles
4.4
460 Reviews
Diehl Kia of Massillon is a new and used car dealership located in Massillon, OH. We sell new Kia vehicles and used cars, used SUVs, used trucks and used vans. Diehl Kia is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles
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3750 Lincoln Way E

Massillon, OH

44646

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Showing 460 reviews

October 16, 2024

We were greeted within the first few minutes of our arrival. The Salesman was knowledgeable of the model we were interested in and extremely helpful. More

by dtroyer1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 15, 2024

Lack of communication from all parties. I got more interest in my repair from Kia Customer service. More

by claytonserviceco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donnie Gutherie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Dept
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October 15, 2024

Molly R. is a wonderful service advisor and is the reason I have had such a good experience! More

by Brent Ramser
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Regula,Lexi R
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October 14, 2024

Dan was great! The whole process was smooth! I've gotten my last 2 vehicles here!! More

by bakerbeans93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel
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October 13, 2024

Work started on time and completed quickly. the service representative was very professional and helpful. More

by opti11
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly.
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October 12, 2024

Great staff who helped me get into a much needed new vehicle. My salesman was Daniel and he really came through for me, making sure I was happy with my purchase More

by stephaniebrooks1986
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel
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October 12, 2024

Very good service. I am pleased with the care that was taken with my vehicle More

by ANNRAWLEY244
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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October 10, 2024

Could not get a hold of anybody at Kia Service to talk to about picking up my car . Had same problem reaching someone to schedule my recall replacement parts . Hope the workmanship performed on my care i More

by ftk250
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Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob
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October 10, 2024

The service department and all the employees I dealt with were fantastic and kept me informed. They did a great job. More

by zukas821
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All
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October 09, 2024

fast reliable and informant. did the job quickly and fast. very satisfied with service. good job. More

by beachbums1004
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
service
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