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Diehl Kia of Hermitage - Service Center

Hermitage, PA

4.4
240 Reviews

240 Reviews of Diehl Kia of Hermitage - Service Center

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November 03, 2020

Very good service 45 minutes later I was greeted done with my vehicle every one was so nice an helpful this my five Kia glad I got a telluride More

by Countrydawg1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr
Nov 03, 2020 -

Diehl Kia of Hermitage responded

It was so kind of you to share this feedback. At Taylor Kia of Hermitage, we aim to deliver a seamless experience and I am pleased to hear that you are on the road in a Kia Telluride. Safe travels!

November 02, 2020

They were able to get me an appointment for service pretty quick. Time will tell how everything goes, I will have an update later, thanks More

by KillaKia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
Nov 02, 2020 -

Diehl Kia of Hermitage responded

Thank you for the five-stars! We appreciate your feedback and you taking the time to share. Safe travels, and we are looking forward to hearing from you again soon! - The Taylor Kia of Hermitage team

September 29, 2020

I am very disappointed in the hermitage location again. They didn't even fill my tires when they rotated them. Sold me a car I hate and can't even service it correctly. Biggest mistake was letting that sal More

by Gina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't know
Oct 01, 2020 -

Diehl Kia of Hermitage responded

Gina - this feedback is unsettling as we want guests to be confident in their purchases, and in our services. I sincerely apologize for your frustrations and I think it would be best if we discuss your experience together so that I can try to help. I won't be able to reach you without a last name so please call me at your convenience. Thank you, Jerry Fye - Service Manager - 724-418-4999

September 08, 2020

I’m very pleased with this KIA service team . Very easy to pull right into service area and conveniently located next to comfortable waiting area. More

by guitarloree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
Sep 08, 2020 -

Diehl Kia of Hermitage responded

Thank you for the kind words! We appreciate your confidence in our team and we hope to see you back at Taylor Kia of Hermitage next time. Safe travels!

February 19, 2020

I got an appointment immediately for the time I wanted. They took care of my remotes and did a tremendous job on the car. I was treated with courtesy and professionalism. I love my Kia! More

by jjjhub
Recommend Dealer
Yes
Employees Worked With
Jerry
Feb 19, 2020 -

Diehl Kia of Hermitage responded

We appreciate you taking the time to write us this review! At Taylor Kia of Hermitage, we strive to provide exceptional service for our customers and it's great to hear that our team did that for you.

December 31, 2019

The service department at Taylor Kia is first rate. I’ve never experienced a more professional and friendly staff anywhere else. Their representative, Jerry, is a real asset to their company. More

by jkerseypbso
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
Dec 31, 2019 -

Diehl Kia of Hermitage responded

It means so much to hear that our service stood out to you! Thank you very much for rating us five-stars and giving a shout out to Jerry. We look forward to assisting you next time at Taylor Kia of Hermitage.

November 07, 2019

Oil change. safety inspection and inspection of brakes. Very pleasant visit. All work completed and results were fully explained to me. Car returned in very clean condition and a hearty thank you for my b More

by Louie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service managers.
Nov 07, 2019 -

Diehl Kia of Hermitage responded

It's great to hear that you enjoyed your recent visit to Taylor Kia of Hermitage! Thank you for supporting us with a fantastic review. For all your future auto service needs, we will be here to help.

October 28, 2019

Jeff is great at Kia of Hermitage. Very professional and friendly. The techs always do a great job and bring my car back clean when done. 5 Stars! More

by Steve Vuich
Recommend Dealer
Yes
Employees Worked With
Jeff
Oct 28, 2019 -

Diehl Kia of Hermitage responded

Hi Steve - It makes our day to hear that you can turn to Jeff and the Taylor Kia of Hermitage team for all your auto service needs. Thank you for trusting us with your vehicle time and time again!

October 08, 2019

We’ve had a positive experience with his dealership We’ve had a positive experience with his dealership pretty much from start to finish. The sales person was very good, and the service people have bee More

by Kgates
Recommend Dealer
Yes
Employees Worked With
Our sales person Bob, and the service guys
Oct 08, 2019 -

Diehl Kia of Hermitage responded

It means a lot to hear that you've received consistently excellent service from the Taylor Kia of Hermitage team! Thank you so much for trusting us with your business time and time again. We are grateful for your continued support.

September 14, 2019

Service recall Took my Optima in for a revall, was told it would tske an hour was done and on my way home in a half hour. Fast friendly, courteous service@ More

by Anita Adams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
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