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Diehl Kia of Hermitage

Hermitage, PA

4.6
531 Reviews

1469 N Hermitage Rd

Hermitage, PA

16148

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531 Reviews of Diehl Kia of Hermitage

December 05, 2020

I purchased my vehicle from them and I always get excellent service. A service consultant was immediately available for my customer needs. He kept me informed about the status of my car. More

by ralph.tolbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Fye
Dec 07, 2020 -

Diehl Kia of Hermitage responded

Ralph, thank you for taking the time to leave us a review! We are grateful for your business here at Taylor Kia of Hermitage, and we look forward to your next visit!

November 24, 2020

Very professional, friendly and prompt service I had on my wife’s Teluride at Taylor Kia of Hermitage. I was in and out very quickly More

by ddwalters83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Fye
Nov 24, 2020 -

Diehl Kia of Hermitage responded

We're glad we could make your visit so friendly and efficient! Thank you for bring your wife's Kia Telluride to Taylor Kia of Hermitage for repairs!

November 24, 2020

My first service visit for my new Telluride and was very pleased. They completed all required work and ahead of schedule. Very friendly! He even helped me find information!!! More

by Ebragg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry
Nov 24, 2020 -

Diehl Kia of Hermitage responded

Thank you for taking the time to share! It is fantastic to hear that you had such a great service experience at Taylor Kia of Hermitage. We appreciate the feedback about our team and hope you enjoy your new Kia Telluride!

November 17, 2020

The service was quick and efficient. The service representative was very friendly and helpful . Even on crutches he held the door open for me. I am pleased with the service. More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Fye
Nov 17, 2020 -

Diehl Kia of Hermitage responded

Thank you for taking the time to review us, Dan! It means a lot to hear that you had such an excellent experience at Taylor Kia of Hermitage, as our customers are our top priority. We appreciate your business and are wishing you many safe and happy miles down the road!

November 16, 2020

Great experience. Good efficient service. I had a recall on my car and they were very accommodating. Problem was taken care of and they even washed my car. Took less than an hour. Very friendly staff. I gi More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service manager
Nov 17, 2020 -

Diehl Kia of Hermitage responded

Thank you, Bill, for leaving us a 5-star review! We're happy to hear that our team was able to take care of your vehicle's recall so promptly. It is a privilege to have your business at Taylor Kia of Hermitage!

November 03, 2020

Very good service 45 minutes later I was greeted done with my vehicle every one was so nice an helpful this my five Kia glad I got a telluride More

by Countrydawg1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr
Nov 03, 2020 -

Diehl Kia of Hermitage responded

It was so kind of you to share this feedback. At Taylor Kia of Hermitage, we aim to deliver a seamless experience and I am pleased to hear that you are on the road in a Kia Telluride. Safe travels!

November 02, 2020

They were able to get me an appointment for service pretty quick. Time will tell how everything goes, I will have an update later, thanks More

by KillaKia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry
Nov 02, 2020 -

Diehl Kia of Hermitage responded

Thank you for the five-stars! We appreciate your feedback and you taking the time to share. Safe travels, and we are looking forward to hearing from you again soon! - The Taylor Kia of Hermitage team

September 30, 2020

Thank you to Dallas and Colleen for helping me become a new Kia customer I know I will be taken care of for many years to come.... More

by Reg.lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas
Oct 01, 2020 -

Diehl Kia of Hermitage responded

Thank you for posting about your experience with Dallas and Colleen. Our Taylor Kia of Hermitage team looks forward to taking care of you in the future!

September 29, 2020

I am very disappointed in the hermitage location again. They didn't even fill my tires when they rotated them. Sold me a car I hate and can't even service it correctly. Biggest mistake was letting that sal More

by Gina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't know
Oct 01, 2020 -

Diehl Kia of Hermitage responded

Gina - this feedback is unsettling as we want guests to be confident in their purchases, and in our services. I sincerely apologize for your frustrations and I think it would be best if we discuss your experience together so that I can try to help. I won't be able to reach you without a last name so please call me at your convenience. Thank you, Jerry Fye - Service Manager - 724-418-4999

September 24, 2020

We had a wonderful experience at Taylor Kia they made our decision to purchase a new vehicle very smooth and Easy! We were very happy with Jesse thanks for all the help ! More

by DIFRISCHIASTEPHANIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse McCormick
Sep 24, 2020 -

Diehl Kia of Hermitage responded

Thank you for the review! We are so glad you had a wonderful experience working with Jesse and our team at Taylor Kia of Hermitage, and we hope that you continue to enjoy your new vehicle!

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