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Diehl Kia of Hermitage

Hermitage, PA

4.6
531 Reviews

1469 N Hermitage Rd

Hermitage, PA

16148

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531 Reviews of Diehl Kia of Hermitage

August 20, 2021

I pull in, walk to the service desk, greeted with a GREAT concern as why I'm there. Gives me the routine. Ask if I would like car washed. Points me to the waiting room. All at a low key PROFESSIONAL LEVEL More

by Papa Johnny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Woman n man do not know names
Aug 23, 2021 -

Diehl Kia of Hermitage responded

Thank you for the amazing review and for doing business here at Taylor Kia of Hermitage! We're so glad we're providing the top-notch service and care we strive for. See you next time!

August 17, 2021

I drive 35 mile one way for service at Taylor Kia and it is definitely well worth the drive. Service is outstanding. Excellent service department! More

by mtmama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Fye
Aug 17, 2021 -

mtmama responded

Service is outstanding. Excellent service department!

Aug 17, 2021 -

mtmama responded

Great service department

Aug 17, 2021 -

Diehl Kia of Hermitage responded

Wow! Thank you for going out of your way to work with us! We are grateful to have you as a Taylor Kia of Hermitage customer and look forward to helping you next time. Safe travels and have a great day!

August 16, 2021

Absolutely love my telluride, Taylor Kia of hermitage went above and beyond to get me what I wanted, thanks Dallas & Donnie & Colleen in finance all amazing people to work with! Thanks!!! More

by RO1818
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas, Donnie, & Colleen
Aug 16, 2021 -

Diehl Kia of Hermitage responded

Our ultimate goal is to get you into a vehicle that you will absolutely love! At Taylor Kia of Hermitage, going above and beyond is where we shine. From all your friends here, we're appreciative of your review and we hope you continue to love your brand new Kia Telluride!

August 10, 2021

I Went For A Oil Change Was Treated With Professionalism and Respect and Had Very Prompt Service, I Definitely Would Recommend The Service To Others More

by howardcooperjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NA
Aug 11, 2021 -

Diehl Kia of Hermitage responded

Thank you for the positive feedback and recommendation, Howard! We hope to see you back at Taylor Kia of Hermitage again for your next maintenance visit! Safe travels!

Aug 11, 2021 -

howardcooperjr responded

Yes I Will Gladly Come There For My Services

August 03, 2021

Great people and great service. Had a couple things done they did that plus washed the car for me also. More

by lls123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not good at remembering names
Aug 03, 2021 -

Diehl Kia of Hermitage responded

Thanks for the great review of Taylor Kia of Hermitage! We're pleased to hear that you had a great experience with us and that our team went above and beyond to impress you. Thanks for your business!

July 19, 2021

They were excellent. They communicated every step of the way in regards to what needed to be done with the car. Jerry was the best!! More

by millertm33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Fye
Jul 20, 2021 -

Diehl Kia of Hermitage responded

Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a seamless service experience working with Jerry and the Taylor Kia of Hermitage team. Drive safely, and we hope to see you back!

July 19, 2021

Purchased my vehicle in Oct. 2020. Good experience. In July of 2021 my brakes were going bad called for an appt. Was told I. Could not be seen for 2 weeks. Went to Firestone got my vehicle fixes there. No More

by debbienickoloff
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Dept.
July 07, 2021

Jerry and the Service Staff are excellent. They always inform you about what your car needs done. Also they give you options for any repair. Will go nowhere else. More

by TOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry
Jul 08, 2021 -

Diehl Kia of Hermitage responded

Hi Tom - Your loyal business means a lot to us! Thank you for your confidence in Jerry and our team here at Taylor Kia of Hermitage. See you next time!

July 01, 2021

Took care of mine Kia. Very good service. Friendly service More

by tiger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Fye
Jul 01, 2021 -

Diehl Kia of Hermitage responded

Thank you for taking the time to review us! We appreciate your business and are happy to hear that you had such a successful experience working with the Taylor Kia of Hermitage team. Drive safely, and we hope to see you again down the road!

June 28, 2021

I was lied to about price they charged me 1700 over the amt priced.. so i would not recommend taylor of hermitage pa.. i was also charged 1102 which was not discussed. I needed a vehicle but did not get t More

by gramatthebeachlol
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kregg,
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