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Diehl Kia of Hermitage

Hermitage, PA

4.6
533 Reviews
Call Dealership (724) 204-6447

1469 N Hermitage Rd

Hermitage, PA

16148

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533 Reviews of Diehl Kia of Hermitage

October 18, 2023

Great customer service from start of transaction to the end. Geoff and Maddie were great and easy to work with More

by bdangelo247
Recommend Dealer
Yes
Employees Worked With
Geoff Wilson, Maddi Schmelzer
Report | Print
Oct 26, 2023 -

Diehl Kia of Hermitage responded

At KIA of Hermitage, we pride ourselves on providing exceptional customer service, and it's reviews like yours that motivate us to keep up the excellent work. We appreciate your recommendation! If you ever have any questions or need assistance in the future, don't hesitate to reach out.

October 15, 2023

Great store with an ample selection of vehicles. The dealership employees were friendly and knowledgeable. More

by LUKE8512
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Vetter, Brian Carter, Patricia Gabriel-Hartman
Report | Print
Oct 18, 2023 -

Diehl Kia of Hermitage responded

At KIA of Hermitage, we pride ourselves on providing exceptional customer service, and it's reviews like yours that motivate us to keep up the excellent work. We appreciate your recommendation! If you ever have any questions or need assistance in the future, don't hesitate to reach out.

October 15, 2023

Very customer friendly. Willing to work with you to get your business. Very respectful and caring More

by tecountrywoodlands
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Geoff Wilson, John Dorus, Brian Carter, Colleen Swartz
Report | Print
Oct 18, 2023 -

Diehl Kia of Hermitage responded

At KIA of Hermitage, we pride ourselves on providing exceptional customer service, and it's reviews like yours that motivate us to keep up the excellent work. We appreciate your recommendation! If you ever have any questions or need assistance in the future, don't hesitate to reach out.

October 13, 2023

The service was good but I was told on the phone when I set up my appointment that I would be able to use my free oil change from the previous Taylor KIA since I had not used all of my free ones from when More

by melanie.deciancio
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jordan Newsome, Michael Moschillo
Report | Print
Oct 18, 2023 -

Diehl Kia of Hermitage responded

At KIA of Hermitage, we pride ourselves on providing exceptional customer service, and it's reviews like yours that motivate us to keep up the excellent work. We are sorry to here about the confusion regarding your oil changes. We honor your previous Taylor maintenance contract - but your contract looks like it expired, even with unused oil changes, it is based if your contract is still valid. If you ever have any questions or need assistance in the future, don't hesitate to reach out.

October 13, 2023

I was already sold on the product, it was the customer service that sold me to do business with Diehl Kia of Hermitage. More

by DANCOOPER1979
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gesse Matlock, Brian Carter, Patricia Gabriel-Hartman, Maddi Schmelzer
Report | Print
Oct 18, 2023 -

Diehl Kia of Hermitage responded

At KIA of Hermitage, we pride ourselves on providing exceptional customer service, and it's reviews like yours that motivate us to keep up the excellent work. We appreciate your recommendation! If you ever have any questions or need assistance in the future, don't hesitate to reach out.

October 11, 2023

Very Friendly! Took a lot of time with us made us feel welcome . Hope when I bring my car in for services we will be treated the same way! Thank you! More

by rispy57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Misier, John Dorus, Colleen Swartz
Report | Print
Oct 18, 2023 -

Diehl Kia of Hermitage responded

At KIA of Hermitage, we pride ourselves on providing exceptional customer service, and it's reviews like yours that motivate us to keep up the excellent work. We appreciate your recommendation! If you ever have any questions or need assistance in the future, don't hesitate to reach out.

October 11, 2023

Was very polite and personable. Knowledgeable my car was washed tires rotated but air pressure was all different in all four tires. We had to add air to them More

by migersheim3721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Moschillo
Report | Print
Oct 18, 2023 -

Diehl Kia of Hermitage responded

At KIA of Hermitage, we pride ourselves on providing exceptional customer service, and it's reviews like yours that motivate us to keep up the excellent work. We appreciate your feedback! If you ever have any questions or need assistance in the future, don't hesitate to reach out.

October 11, 2023

Great service, in a timely fashion. Made sure all my needs and wants were met. More

by Loganbernat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juanita Fair, Brian Carter, Colleen Swartz, Patricia Gabriel-Hartman, Jordan Newsome, Jessica Kelecseny, Eric Kramer, Michael Moschillo
Report | Print
Oct 12, 2023 -

Diehl Kia of Hermitage responded

Thank you for the wonderful review!

October 10, 2023

Warranty work done in one day! Even delivered it to me at my work! Appreciated the effort! More

by atejuanity27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Jones , Juanita Fair, Jordan Newsome, Michael Moschillo
Report | Print
Oct 18, 2023 -

Diehl Kia of Hermitage responded

At KIA of Hermitage, we pride ourselves on providing exceptional customer service, and it's reviews like yours that motivate us to keep up the excellent work. We appreciate your recommendation! If you ever have any questions or need assistance in the future, don't hesitate to reach out.

October 10, 2023

They took care of 3 recalls and also checked washer fluid containers and hoses because it was leaking. It no longer leaks More

by kathyb555.kb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Newsome, Michael Moschillo
Report | Print
Oct 18, 2023 -

Diehl Kia of Hermitage responded

At KIA of Hermitage, we pride ourselves on providing exceptional customer service, and it's reviews like yours that motivate us to keep up the excellent work. We appreciate your recommendation! If you ever have any questions or need assistance in the future, don't hesitate to reach out.

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