Diehl Kia of Hermitage

It was a great experience overall. Gesse was really great to work with.. very patient and personable. He pulled the 2 vehicles that I was interested in up front and allowed me to compa Gesse was really great to work with.. very patient and personable. He pulled the 2 vehicles that I was interested in up front and allowed me to compare them side by side. It was a very high end shopping experience. Love my Telluride so far! More

We went into the dealership for the first time since moving to the area a year ago. We needed to have some paperwork taken care of with the service department. Everyone we encountered there was pleasant moving to the area a year ago. We needed to have some paperwork taken care of with the service department. Everyone we encountered there was pleasant and helpful getting us taken care of in a timely manner. We look forward to working with them in the future for any needs we may have regarding our KIA vehicle. More

I like how they send an email with updates to your service. Very friendly and they get you on your way when you come to pick up car! service. Very friendly and they get you on your way when you come to pick up car! More

It was super simple and loved that I could do my app on line. We have bought a lot of cars and wasted a lot of time with the dealing and we were very short on time and needed a new car before the holidays line. We have bought a lot of cars and wasted a lot of time with the dealing and we were very short on time and needed a new car before the holidays and Geoff made it happen. More

The whole process was very smooth and transparent. Jesse was great at finding the right car for me Jesse was great at finding the right car for me More

I was looking for a 23 niro and you had one at a fair price, I replied online that I was interested and Gesse gave me a call and explained what I needed to do, I agreed with him and they set up my purcha price, I replied online that I was interested and Gesse gave me a call and explained what I needed to do, I agreed with him and they set up my purchase and told me how to arrange payment so I get a check, told Gesse I was 675 miles away and I would be there the next morning. When I got there with my trade in Gesse was waiting, we finished the paperwork and went to the finance department and everything went fine to finish the job. I was there an hour early and everything was ready, it was only a couple of hours and the purchase was finished and I was on my way back home, only a 13 hour trip but I was pleased with everything in the purchase. Thanks for the opportunity to deal with you! More

The service manager was very knowledge and very kind. He took time with us and answered all of our questions. E hope to always deal with him He took time with us and answered all of our questions. E hope to always deal with him More

Gessie has been really helpful in making the car purchase experience smooth. He has given a detailed orientation of the vehicle and also navigated us through the safety and driving experience features that K experience smooth. He has given a detailed orientation of the vehicle and also navigated us through the safety and driving experience features that Kia has to offer. Overall he has been a great help More

They are very professional and polite with every customer and know what they are doing and know what they are doing More

Extremely friendly and very helpful staff. They really made the buying process smooth and easy. They really made the buying process smooth and easy. More