Diehl Kia of Hermitage

From my first phone call, I was impressed with the willingness to help me out of my current situation. Craig and the staff were very respectful and knowledgeable in helping me get into my 2022 Kia Sel willingness to help me out of my current situation. Craig and the staff were very respectful and knowledgeable in helping me get into my 2022 Kia Seltos! I absolutely loved Colleen!! She was funny and we had great conversation while I was 'signing my life away'(for the next 6 years) Donnie knew exactly what I would like and what would be best for me and my family. Overall, a great experience!! Definitely will be back and refer others to visit!! More

This dealership is professional, courteous, caring, friendly, and respectful. I would recommend my family and friends to this dealership. friendly, and respectful. I would recommend my family and friends to this dealership. More

From the start of my experience from Diehl Kia the people there treated me with kindness and were very helpful. They treated me with respect and did not try to force anything on me that I did not want. Mad there treated me with kindness and were very helpful. They treated me with respect and did not try to force anything on me that I did not want. Maddie was by far the kindest person, she stayed late when literally the place was closed to show me how to use the digital information in my car. She never complained or whined about having to help me with things that I did not understand. John kept track of everything that was going on with my car, even text and called to make sure that I was satisfied with my new car. Colleen caught a big mistake that the bank made and helped me to resolve this issue even after closing time. I could not have asked for a better group of people to help me out when I was looking for a new car. More

every one was very helpful and took me fora ride in the seltos with out me having to ask showed me all the features would highly recommend Tyler Vetter seltos with out me having to ask showed me all the features would highly recommend Tyler Vetter More

They were very friendly and knowledgeable. Appointment times were acceptable, no waiting. Called twice to see how everything was after purchase. Very pleased with service. Definitely would s Appointment times were acceptable, no waiting. Called twice to see how everything was after purchase. Very pleased with service. Definitely would shop there again!! More

Very respectful and patient while I had to bring my children. I would definitely return! children. I would definitely return! More

All very knowledgeable and professional people. Actually one of the best car buying experiences I’ve ever had. I was never pressured and always comfortable in their presence. Actually one of the best car buying experiences I’ve ever had. I was never pressured and always comfortable in their presence. More

There was a small misunderstanding over final sale price, but everything worked out in the end and I'm happy with my car!! Thanks Diehl! Great customer service but everything worked out in the end and I'm happy with my car!! Thanks Diehl! Great customer service More

They really worked with me to get me what I wanted and Geoff was so much fun to talk to and be around. Treated me like we’d been friends our whole lives. Highly recommend to everyone! Geoff was so much fun to talk to and be around. Treated me like we’d been friends our whole lives. Highly recommend to everyone! More