Diehl Hyundai of Massillon - Service Center

Service is always prompt and courteous. Everything is explained well and they get it done e when they say they will. Everything is explained well and they get it done e when they say they will. More

The service is friendly and efficient. I never have to wait longer than I’m told. I never have to wait longer than I’m told. More

Not treated as well as when Waikem owned it. Needs a lot of improvement 🤔, also an oily rag was left on my expensive passenger seat cover. Needs a lot of improvement 🤔, also an oily rag was left on my expensive passenger seat cover. More

The service I received was fair. And competitively priced. The work that had to be performed was explained to me by the Service Advisor. And competitively priced. The work that had to be performed was explained to me by the Service Advisor. More

I have never had any problems with the service at the dealership Had great service dealership Had great service More

The service department was very helpful the person who made my appointment gave me the wrong date. I had to reschedule when I got there made my appointment gave me the wrong date. I had to reschedule when I got there More

My oil change and tire rotation service was quick and they were super helpful and kind! Thanks again for the help! they were super helpful and kind! Thanks again for the help! More

I had an appointment at 2 and didn’t get out until 3:30 they lost my caps for my tires when rotating them they lost my caps for my tires when rotating them More

Very good service and got my car done faster than i expected. Also gave me a great loner while my car was getting repaired expected. Also gave me a great loner while my car was getting repaired More

Very thorough job and working with Robert Butcher specifically was extremely helpful. He was accommodating and listened to what I was needing done. specifically was extremely helpful. He was accommodating and listened to what I was needing done. More