Diehl Hyundai of Massillon - Service Center

I am highly displeased so far Awaiting new issues from old problems that should had been resolved back when I was still warranted!!! old problems that should had been resolved back when I was still warranted!!! More

I made an appointment and waited 2 weeks for an inspection for $117 they made me wait 3 hours did two factory recalls never told me they were going to do it told me they test drove my car to find t inspection for $117 they made me wait 3 hours did two factory recalls never told me they were going to do it told me they test drove my car to find the problem I brought it in for they lied to me they did not drive the car never went over anything with me and handed me a $2,100 estimate I have since went other places six of them as a matter of fact and they fixed my problem on the first visit and I think you're service department is a fraud and she refunded my $117 I will go out of my way to tell people how bad your services and a bunch of wires and con artists have a nice day I miss the Wacom group More

They helped me choose a great vehicle. I thought I would have to get a used vehicle and they found me what I wanted new and at a price I could afford! I thought I would have to get a used vehicle and they found me what I wanted new and at a price I could afford! More

i have delt with them for many years always great service and caring and compassionate and caring and compassionate More

I really like this dealership so far. Robert Butcher is great to deal with and has been super helpful when I had my Santa Fe there to have work done on it. Robert Butcher is great to deal with and has been super helpful when I had my Santa Fe there to have work done on it. More

I would definitely buy my next car at Diehl. I have had them service my car also since 2012. Excellent service I have had them service my car also since 2012. Excellent service More

I love the personal service and very thorough car care. The only complaint I can say that I have is that when I purchased the oil change package I was under the impression that it would be for the life of The only complaint I can say that I have is that when I purchased the oil change package I was under the impression that it would be for the life of the car or at the very least the life of the loan. Three oil changes ago I was told I only had five oil changes left. So I basically purchased 2 years worth of oil changes that got thrown into the loan meaning it wasn't such a great deal because I purchased oil changes at a supposedly great price however that fantastic price also got interest added on yearly. had I known that I would have just paid for oil changes out of pocket at a local shop. More

Workers were pleasant and the service was excellent. They wait time was an appropriate wait for the service I had done. They wait time was an appropriate wait for the service I had done. More

I have voiced my complaints many times regarding Diehl Auto. It has been an aggravation from day one until now, 1-1/2 years later. I’m only sending this to let you know that I will never buy another vehic Auto. It has been an aggravation from day one until now, 1-1/2 years later. I’m only sending this to let you know that I will never buy another vehicle from you, and I’m telling all my customers the same. More

Took care of business , In a professional manner. I'll use them next service. Rated good. I'll use them next service. Rated good. More