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Diehl Hyundai of Massillon - Service Center

Massillon, OH

4.4
321 Reviews

321 Reviews of Diehl Hyundai of Massillon - Service Center

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November 30, 2024

My oil change and tire rotation service was quick and they were super helpful and kind! Thanks again for the help! More

by teresita1023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vaughan West
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2024

I had an appointment at 2 and didn’t get out until 3:30 they lost my caps for my tires when rotating them More

by charlesisles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I forgot who I was working with
November 25, 2024

Very good service and got my car done faster than i expected. Also gave me a great loner while my car was getting repaired More

by no20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked with service writer
November 23, 2024

Very thorough job and working with Robert Butcher specifically was extremely helpful. He was accommodating and listened to what I was needing done. More

by martipireu3@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Bucher
November 22, 2024

Vaughn has helped me more than once in buying or leasing a car and it has always been a pleasant experience. Crystal was also nice to work with. More

by jwarner4523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vaughan West
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2024

Service was timely. Started on time and finished in a good amount of time. Question I had with service completed was quickly resolved. More

by jar122000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
November 17, 2024

It was incredibly overpriced for the services I actually received. The $105+ price tag doesn't even include topping off regular fluids like antifreeze or windshield washer fluid, or air in my tires. It took More

by Lookeywho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Avery Cordeiro
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2024

I came in crying and Rob saved the day. He was so quick with everything, i couldn’t thank the man any more! sent from God ! More

by Megancorth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Butcher
November 16, 2024

Rob understood my issues with the strange wind noice coming from the passenger front window and worked to resolved the problem. Thankful that this issue was paid for by the manufacturer. More

by dasmith846
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
November 15, 2024

Very knowledgeable, friendly and efficient. I felt as though the safety concerns of my car were truly concerning. Not just trying to be overly friendly to make that sale. More

by Djbutcher2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate, Hyundai Service Mgr
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