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Diehl Hyundai of Massillon - Service Center

Massillon, OH

4.4
268 Reviews

268 Reviews of Diehl Hyundai of Massillon - Service Center

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September 28, 2024

Talked with service tech, told him my issues and we discussed what was going to happen. It was going to take a while as I had back light and dash light issues. I knew it had blown fused More

by susanmariemjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
September 27, 2024

Need some popcorn in the waiting area! Oh, that would be good for all involved! More

by zamfamexpress
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Bob in Service
September 25, 2024

Everything was great except the air conditioning doesn't work at your dealership in Massillon. Very uncomfortable, hot and sweaty More

by millerb422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Giavasis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Avery Cordeiro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Ramey
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2024

The service department was very accommodating when a last minute change to my appointment was needed. They serviced my car and got me to where I had to be on time with a little bit of time to spare. Thank yo More

by chainmoray
Recommend Dealer
Yes
Employees Worked With
Robert Butcher
September 24, 2024

Diehl was able to locate the noise coming in the driver side window. The technician didn’t stop until they found the issue. Thanks for all you did and thanks for not giving up. More

by Tegrey0923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
September 24, 2024

Very friendly and supportive service personnel. Helpful and efficient. Felt I waited longer than usual for an oil change but other than that, I was happy with the trip. More

by baream7
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All fine…do not remember them specifically.
September 24, 2024

Molly was my advisor,she got me in with no appointment scheduled as I had to jump my vehicle 3 times. They got me taken care of same day thankfully! Car is great now. Thanks More

by lynnette0429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Regula
September 22, 2024

I really like the staff and their professionalism. It really seems like they care about their craft and the cars itself. The place was very clean and orderly and the staff were very friendly and helpe More

by Kendall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The maintenance crew is the people that I dealt with.
September 21, 2024

Very kind and courteous service explained everything in detail so that we understood what was done to the car More

by MWAHL1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Giavasis
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2024

Always very accommodating, quick service and they explain everything before and after the work is done. More

by Tdow67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with sales just service
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