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Diehl Hyundai of Massillon - Service Center

Massillon, OH

4.4
346 Reviews

346 Reviews of Diehl Hyundai of Massillon - Service Center

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December 27, 2024

Prompt, courteous service. They got us in and out in no time. We had a defective battery in our new Tucson and it was immediately replaced More

by goaters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Goodall
December 27, 2024

Just had oil change and tire rotation. Everything went well. Tire rotation i thought was expensive but everything is More

by Don't have one
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
It was service dept. And I don't remember her name but she was great
December 27, 2024

I went for a basic oil change which was fine. but I literally felt like I was being upsold on every single thing the entire process! Very pushy sales-pitchy and I was put off by that. More

by dinnifarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Giavasis
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 26, 2024

Great dealership, called for oil change and tire rotation and did it next day Will bring other car tgere More

by DURALON
Recommend Dealer
Yes
Employees Worked With
Vaughan West
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 26, 2024

They are dependable and always get u in right away. The people are really nice also More

by NONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Siara Lamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Giavasis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avery Cordeiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2024

Friendly on phone, easy to schedule with, accommodating and helpful. I feel they did a good job resolving my service needs. More

by Sassy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Siara Lamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2024

The staff are friendly and knowledgeable. The only issue I have encountered is conflicting information between manufacturer and dealer recommended planned maintenance schedule for my model. More

by reichers98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Johnsoon
December 20, 2024

Got in and out in the time frame promised by the Service Advisor. Advisor was very helpful. More

by mdbajornas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gogerty
December 20, 2024

Very pleasant told us what we needed like change the cabin filter and did our oil change. Only they didn't reset odometer can't figure how to put it back More

by Jane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
We were there for oil change don't know name
December 19, 2024

Rob was very good to deal with. The work was done correctly and on time. More

by chuckjones2323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
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