Diehl Hyundai of Massillon - Service Center

Always very nice people to work with when I get service on my Tuscon. Thanks you on my Tuscon. Thanks you More

My service coordinator Molly is excellent, she is amazing! But I had to wait 2.5 hours for an oil change in a hot waiting room that the AC wasn’t on in. I was told it would take 1.25 hours. amazing! But I had to wait 2.5 hours for an oil change in a hot waiting room that the AC wasn’t on in. I was told it would take 1.25 hours. More

My car took over 3 weeks in the shop for an extensive repair. The service manager when above and beyond and offered a rental. This exceeded my expectations I assured my return to this dealership as he di repair. The service manager when above and beyond and offered a rental. This exceeded my expectations I assured my return to this dealership as he didn't have to do this great experience! More

The people were The the people were kind,knowledgeable,and respectfull. Everyone was busy and polite kind,knowledgeable,and respectfull. Everyone was busy and polite More

Professional service with nice waiting area for customers. Employees were very courteous and clean operation customers. Employees were very courteous and clean operation More

Overall a good experience. Drop off was rather lengthy, likely due to understaffing. No other concerns. Drop off was rather lengthy, likely due to understaffing. No other concerns. More

Service was quick and a good value. Best service location I have been to in a long time will be back for my next service Best service location I have been to in a long time will be back for my next service More

Pretty good customer service! Long waits but overall pretty good and the first oil change and tire rotation were free. Long waits but overall pretty good and the first oil change and tire rotation were free. More

Rob explained everything that the techs would be doing. He kept me informed when there was extra work to be done. He kept me informed when there was extra work to be done. More

Very thorough and friendly service. Very thorough and friendly service. Very thorough and friendly service. Very thorough and friendly service. Very thorough and friendly service. More