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Diehl Hyundai of Massillon - Service Center

Massillon, OH

4.4
346 Reviews

346 Reviews of Diehl Hyundai of Massillon - Service Center

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January 10, 2025

Quick service in a timely manner. Took me in even though I was 20 minutes early. More

by Same
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
January 10, 2025

My service technician did very well in ensuring my service. I would have liked to know which tie rod on my paperwork I would have liked it to be on the paperwork I received after the check. More

by SHANTIEA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
January 09, 2025

Wonderful service and attention to detail. I am impressed with the valet service so I don’t have to figure out a ride while I waited for the work to be completed. More

by Cmase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Butcher
January 09, 2025

Great service on my Tucson and good explanations on an issue I had. They were thorough and easy to deal with. More

by Huntray
Recommend Dealer
Yes
Employees Worked With
Nobe
January 03, 2025

Im on my 3rd Elantra and love the car. I recently moved up from Florida and used your dealership to get tires and to fix my horn. Likeable rep. But very bad communication. I had appt and r More

by Cmase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert
January 02, 2025

Excellent service from start to finish,we over all the details and recommendations. Very exceptional help. More

by msjacksonwanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vaughan West
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2024

I appreciate the way my vehicle was set up for service. My serviceman,Rob,was professional and courtious.Also,very polite. More

by raventino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
December 30, 2024

Service will try to screw you over with crazy prices. But you can magically talk them down $100. But they do well with getting things done in a timely matter. More

by none23
Recommend Dealer
No
Employees Worked With
Robert
December 30, 2024

You guys left all the bolts loose falling out in all the coil packs on my wife's car then charged me well over 100 $ for it I'm a local business owner and not happy I will never bring or recommend another v More

by hondarider85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob
December 28, 2024

Great experience getting the oil changed. In and out in under an hour. The only reason I didn’t give 5 stars was because they didn’t reset the oil change indicator. More

by Gmagpak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
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