Diehl Hyundai of Massillon - Service Center

Rob has been great to work with. He worked with the service manager to take care of my rear lighting which had taken on moisture. They verified that this was abnormal and got the par He worked with the service manager to take care of my rear lighting which had taken on moisture. They verified that this was abnormal and got the parts in quickly and got my car in the very next morning after the parts arrived. More

Robert was awesome and so was the tech explained everything very clear and done in timely manner everything very clear and done in timely manner More

It’s awesome very quick and everyone is nice great service great people keep you in the loop with your car service great people keep you in the loop with your car More

Very responsive. Parts were available Quickly in and out. Service advisor was very helpful and knowledgeable Parts were available Quickly in and out. Service advisor was very helpful and knowledgeable More

I scheduled appointment online about 2 weeks before but when I arrived the appointment person couldn’t find it. I’d been there before with a Kia but it didn’t seem to have me in system. Tech got everything when I arrived the appointment person couldn’t find it. I’d been there before with a Kia but it didn’t seem to have me in system. Tech got everything squared away and my oil change was completed in what I thought was normal amount of time. Good job. More

Was told it would take 30 - 46 minutes. I was there over 2 hours and was not very happy ans service guy did not act like it was a big deal I was there over 2 hours and was not very happy ans service guy did not act like it was a big deal More

The people are friendly and u can always get Anan appointment right away. They also explain things to u appointment right away. They also explain things to u More

Friendly, competent, on time , very happy with communication. Will use this dealership for all service on my Hyundai communication. Will use this dealership for all service on my Hyundai More

Very friendly service when I arrived . Was greeted and felt confident about the service that was being performed . Was greeted and felt confident about the service that was being performed . More

Do not follow through with services performed. Had to return twice to reset service ikon Had to return twice to reset service ikon More