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Diehl Hyundai of Massillon - Service Center

Massillon, OH

4.4
346 Reviews

346 Reviews of Diehl Hyundai of Massillon - Service Center

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January 11, 2024

This dealership has great people working there. Their customer service and cooperation is off the charts. More

by animagus49
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in Hyundai Service
January 10, 2024

Great employees great service never have had a problem, always in and out quickly and easy More

by brenagan11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason marcinke
January 09, 2024

They were quick and courteous and were good about updating me through out the process More

by daniellebperry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2023

Very polite & professional service garage tech . Gave me time frame to expect completion of my service appointment: More

by gev7tagra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2023

My rep was great. The location and amenities, ease of scheduling (both online and over phone) is severely lacking. Additionally. They forgot to fill up my washer f More

by lehn4home
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason
December 30, 2023

Jason was very helpful, understanding and courteous . Listening to my issues and scheduling an appointment. More

by MICHELLECURKENDALL
Recommend Dealer
Yes
Employees Worked With
Jason
December 29, 2023

Very little effort was made to investigate the issue with the car and the problem still exists. I’m glad I didn’t buy the car from Diehl. Another crap business in Perry Twp. More

by CHRISG117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
December 27, 2023

Efficient and excellent. Communication was great. I would definitely return for my future service needs. More

by pellegj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Marcinko
December 26, 2023

it takes too long to get a service appointment for oil change one month! this website sucks More

by jrwsw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2023

Kept me notified and updated with service. Chris and Dawson were super knowledgeable on everything! More

by abaile21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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