Diehl Hyundai of Massillon - Service Center

My rep was great. The location and amenities, ease of scheduling (both online and over phone) is severely lacking. Additionally. They forgot to fill up my washer f The location and amenities, ease of scheduling (both online and over phone) is severely lacking. Additionally. They forgot to fill up my washer fluid. They little things count More

Jason was very helpful, understanding and courteous . Listening to my issues and scheduling an appointment. Listening to my issues and scheduling an appointment. More

Very little effort was made to investigate the issue with the car and the problem still exists. I’m glad I didn’t buy the car from Diehl. Another crap business in Perry Twp. the car and the problem still exists. I’m glad I didn’t buy the car from Diehl. Another crap business in Perry Twp. More

Efficient and excellent. Communication was great. I would definitely return for my future service needs. Communication was great. I would definitely return for my future service needs. More

it takes too long to get a service appointment for oil change one month! this website sucks change one month! this website sucks More

Kept me notified and updated with service. Chris and Dawson were super knowledgeable on everything! Chris and Dawson were super knowledgeable on everything! More

Schedules maintenance 5 weeks out, and if you miss the window of you mileage they refuse to give you the free oil change. Very unconcerned workers in the service department, I lost 2 days of work due to t window of you mileage they refuse to give you the free oil change. Very unconcerned workers in the service department, I lost 2 days of work due to them, and they just shrug their shoulders. More

I had s great experience at Waikem In massillon. The staff were very welcoming and did not pressure me into a deal. I been to many lots in the area and i wouldn't shop anywhere else. 5 stars for me staff were very welcoming and did not pressure me into a deal. I been to many lots in the area and i wouldn't shop anywhere else. 5 stars for me More

We have been going to Waikem Hyundai for 7 years since the purchase of our Elantra. Charlie Minner, in the service department, has always greeted us with a smile and goes out of his way to help us with w the purchase of our Elantra. Charlie Minner, in the service department, has always greeted us with a smile and goes out of his way to help us with whatever small issue may have occurred. We will definitely buy our next car from Waikem! Our salesmen Lee Giavasis and Vaughn West will be our go to guys for our next purchase. More

No communication I had my car in service and got no communication when it was done or even what they needed to do with it . Getting through on the phone is almost impo I had my car in service and got no communication when it was done or even what they needed to do with it . Getting through on the phone is almost impossible. Then my car sat there for days finished and never a phone call ?? More