Diehl Hyundai of Massillon - Service Center

Very friendly and genuinely concerned about their customers..never felt hurried to make any quick decisions I would later ewgret customers..never felt hurried to make any quick decisions I would later ewgret More

Service was great. Explanation of service provided to vehicle and needed service check in future was thoroughly reviewed and explained regarding specifically, Car’s c Explanation of service provided to vehicle and needed service check in future was thoroughly reviewed and explained regarding specifically, Car’s consumption of oil. Also review of details of costs listed and manufacturer’s responsibility of costs encurred, was appreciated. More

I was very impressed my service visit. My advisor was very knowledgeable and accommodating. I would recommend Diehl. My advisor was very knowledgeable and accommodating. I would recommend Diehl. More

I was very pleased with my service I recieved from Diehl's service center. They did a great job in letting me know that everything looked good and marked the things that need attention soon. Diehl's service center. They did a great job in letting me know that everything looked good and marked the things that need attention soon. More

Never answer phone or respond back to emails about safety concerns on vehicle. I will not recommend to family or friends. concerns on vehicle. I will not recommend to family or friends. More

It was good but need Saturday appointment for people that work. They told me it was two week wait work. They told me it was two week wait More

Service is always prompt and courteous. Everything is explained well and they get it done e when they say they will. Everything is explained well and they get it done e when they say they will. More

The service is friendly and efficient. I never have to wait longer than I’m told. I never have to wait longer than I’m told. More

Not treated as well as when Waikem owned it. Needs a lot of improvement 🤔, also an oily rag was left on my expensive passenger seat cover. Needs a lot of improvement 🤔, also an oily rag was left on my expensive passenger seat cover. More

The service I received was fair. And competitively priced. The work that had to be performed was explained to me by the Service Advisor. And competitively priced. The work that had to be performed was explained to me by the Service Advisor. More