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Diehl Hyundai of Massillon - Service Center

Massillon, OH

4.4
268 Reviews

268 Reviews of Diehl Hyundai of Massillon - Service Center

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October 31, 2024

To expensive service is good but way to expensive good cars if I could I do the service my self More

by Larbear1442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
October 30, 2024

They were very courteous and kind to me while I was getting my car done More

by Lucy67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vaughan West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Siara Lamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Giavasis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avery Cordeiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : They were all wonderful
October 30, 2024

Everyone is so nice there. Willing to help, respectful, and answers all questions that you may have. Like them there. More

by wfuden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Siara Lamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : People in the service dept where I got my oil changed.
October 29, 2024

I received friendly, attentive service. It was easy to get an appointment and there was mo wait when I arrived. More

by ryoung14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vaughan West
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2024

They are very thorough with their oil, filter, lube. I like the rating sheet they give you on what they checked. Very customer friendly. More

by Liz Andrews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with any of these people.
October 28, 2024

Friendly people in the service department nice and easy making appointment service done right the first time More

by None23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Siara Lamp
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2024

Responsive Well managed Great service Good followup Completed service work prior to the original time frame quoted More

by Blprice81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avery Cordeiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2024

The person on the phone when scheduling was very rude. I will not bring my car back to this dealership More

by Nurdoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I went to look at new cars while my car was in service. No one even asked if I needed any assistance.
October 23, 2024

Very nice, helpful people. No pressure at all. I always go there for my service needs. More

by ilenesyx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department.
October 20, 2024

I have always gotten the best service from Waikem / Diehls since I purchased my car. More

by komicinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t really remember any certain names.