Diehl Hyundai of Massillon - Service Center

They are overly busy and my car’s bad engine won’t be covered by Hyundai. Once I got ahold of someone they were helpful but my experience with Hyundai hasn’t been great overall. I don’t plan to buy anoth covered by Hyundai. Once I got ahold of someone they were helpful but my experience with Hyundai hasn’t been great overall. I don’t plan to buy another Hyundai in the future and don’t plan on going back for maintenance there either More

Chris Wright the service advisor did a very nice job explaining the procedure to have my car worked on and notified us when the car was ready for pickup. I grade the service dept an A+. explaining the procedure to have my car worked on and notified us when the car was ready for pickup. I grade the service dept an A+. More

This dealership has great people working there. Their customer service and cooperation is off the charts. Their customer service and cooperation is off the charts. More

Great employees great service never have had a problem, always in and out quickly and easy always in and out quickly and easy More

They were quick and courteous and were good about updating me through out the process updating me through out the process More

Very polite & professional service garage tech . Gave me time frame to expect completion of my service appointment: Gave me time frame to expect completion of my service appointment: More

My rep was great. The location and amenities, ease of scheduling (both online and over phone) is severely lacking. Additionally. They forgot to fill up my washer f The location and amenities, ease of scheduling (both online and over phone) is severely lacking. Additionally. They forgot to fill up my washer fluid. They little things count More

Jason was very helpful, understanding and courteous . Listening to my issues and scheduling an appointment. Listening to my issues and scheduling an appointment. More

Very little effort was made to investigate the issue with the car and the problem still exists. I’m glad I didn’t buy the car from Diehl. Another crap business in Perry Twp. the car and the problem still exists. I’m glad I didn’t buy the car from Diehl. Another crap business in Perry Twp. More

Efficient and excellent. Communication was great. I would definitely return for my future service needs. Communication was great. I would definitely return for my future service needs. More