Diehl Hyundai of Massillon - Service Center

No issues at intake and the issues with the car were mostly addressed. Waiting room was ok but needs updating. Not very welcoming. mostly addressed. Waiting room was ok but needs updating. Not very welcoming. More

I was told when I bought my 2023 Santa Cruz that it came with three years complimentary maintenance. Apparently it did not. with three years complimentary maintenance. Apparently it did not. More

They sold me a xxxxty car an then I had to pay 2,000$ for a new engine an for some reason the manufacturer wouldn't pay the full price for a new engine a new engine an for some reason the manufacturer wouldn't pay the full price for a new engine More

My check engine light was on. I stopped at the dealership to see if it would hurt to drive my car. I said the light just came on and I didn't know what was wrong. He said he didn' I stopped at the dealership to see if it would hurt to drive my car. I said the light just came on and I didn't know what was wrong. He said he didn't either. So I wanted to make an appointment. He said it'd be later in the month bc they're so busy. I said I need my car it's the only one I have. He said I could drop it off on Tuesday morning at 830. I had a ride home so I dropped it off on Monday evening. He said it would have to be put on the diagnostic and I said you already told me that. On Tuesday or Wednesday he said he had to order the parts; he called me. I got a text when the parts were in and he called Thursday and said it was done. I paid for it and left More

It was great, Matthew was very helpful and very polite It was a very good experience was a very good experience More

It was pleasant and I was informed on what was happening. I have always been treated respectfully. I have always been treated respectfully. More

I was provided with several vehicles to try out and was not pressured at all. My sales girl was very knowledgeable and sweet not pressured at all. My sales girl was very knowledgeable and sweet More

Jason and Nate were very accommodating helpful and friendly. Jason had excellent communication and was very knowledgeable friendly. Jason had excellent communication and was very knowledgeable More

Came in for an oil change and tire rotation. We also had cabin and engine air filters replaced We also had cabin and engine air filters replaced More

Everyone was nice and took care of me on time. May God Bless You and Your Family! May God Bless You and Your Family! More