Back

Diehl Hyundai of Massillon - Service Center

Massillon, OH

4.4
346 Reviews

346 Reviews of Diehl Hyundai of Massillon - Service Center

Sort by
May 06, 2024

Quick, freindly and effecent. The staff is knowledgeable and experienced everything. Would be very comfortable having them service my car again. More

by oldcaptdj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024

Robert Butcher in the Service Department is a star! Robert clearly answered each question I had, communicated in a timely fashion throughout the service, and went out of his way to work the service in More

by droberts1128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Butcher
May 03, 2024

They did a quick job of the service we went in for plus did some checks for potential issues in the future. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
May 03, 2024

Great job and communication by rep to keep me updated. I feel I'm in school with a minimal word essay More

by padamczack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024

Friendly, Keeps time estimates . Keeps customer informed during appointment. Clearly present options for future work More

by jespitale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly
May 02, 2024

I love how it feels like family when I go there. .they seem to really care More

by Btdb5150
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

Diehl Hyundai has been very good to me so far! Service department has been good also More

by archiez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

Very kind and was very professional. Said it would take a hour it on took 20 minutes More

by gammmaray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

Rob was very knowledgeable and he helped me with my insurance progress he also was very patient with my insurance and helping me fill out the paperwork More

by tmaster2608
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2024

Staff and service technician was Friendly! Quick, not pushy, and Understand my needs for any recommendations. More

by Cindy P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
...
25
...