Diehl Hyundai of Massillon - Service Center

Very informative, quick and helpful. The service tech explained everything and I was only there an hour. The service tech explained everything and I was only there an hour. More

Sold me Hyundai Tucson, knowing it had an engine defect. At 38,000 miles, engine seized while driving 70 on highway, very traumatic with vehicles trying not to hit me. My young daughter is still upset. To At 38,000 miles, engine seized while driving 70 on highway, very traumatic with vehicles trying not to hit me. My young daughter is still upset. Took 6 weeks to install new engine, due to 6 other vehicles in the sho,with the same problem. Asked Manager to give me a call, after a salesperson called me to ask how my car is doing. MY car is in the SHOP, Salesperson oblivious. Never received a call from the manager Still waiting on Hyundai to refund my $860 towing. I was ,92 miles from dealership. Diehl is the closest Hyundai dealer. I'll never buy a vehicle again from Waikem,,/Diehl More

Our Elantra recently needed repair work. When all was said and done the work was done to our satisfaction at a fair price. I will return to Diehl in the future. When all was said and done the work was done to our satisfaction at a fair price. I will return to Diehl in the future. More

Chris explained everything clearly and he and everyone I spoke with in the Service Center were friendly and helpful. They were very patient with me. My car was in to have warranty paint work and I was very spoke with in the Service Center were friendly and helpful. They were very patient with me. My car was in to have warranty paint work and I was very pleased with the result. More

Keep me up to date on car needs especially Chris he’s the best and always polite best and always polite More

Excellent service and professional people. Always a pleasure going there. Can not picture myself going anywhere else. Always a pleasure going there. Can not picture myself going anywhere else. More

Everyone I spoke with was very kind and informative. I was in and out in a timely manner as well. Best oil change service I’ve had so far! I was in and out in a timely manner as well. Best oil change service I’ve had so far! More

My alternator went out and I was told it would be a week for my vehicle to be seen. They had my vehicle repaired and back to me in 2 and a half days under warranty. Everyone was very friendly and helpful for my vehicle to be seen. They had my vehicle repaired and back to me in 2 and a half days under warranty. Everyone was very friendly and helpful More

Very friendly and helpful. Everyone I spoke with was very knowledgeable and seemed to be eager to help me. Very happy with my experience at diehl Hyundai of Massillon. Will rec Everyone I spoke with was very knowledgeable and seemed to be eager to help me. Very happy with my experience at diehl Hyundai of Massillon. Will recommend them to others, and I will be a return customer. Thank you very much. More

Tried calling three separate times for a service appt. Finally had to drive there to set up appt. Only saving grace was the asst serv manager who went I over and above to try and solve my software issue. Finally had to drive there to set up appt. Only saving grace was the asst serv manager who went I over and above to try and solve my software issue. Stayed over an hour to talk with Hyundai customer service and Bluelink. I still have the same issue which has not been corrected with Hyundai . I won't go back there unless it has to do with a recall and I won't refer anyone there. Chris Wright is the only saving grace in the service area More