Diehl Hyundai of Massillon - Service Center

At first, I was frustrated due to the length of time it took to diagnose the vehicle, as well as the lack of communication/miscommunication in regards to the waiver claim being approved and getting a loane took to diagnose the vehicle, as well as the lack of communication/miscommunication in regards to the waiver claim being approved and getting a loaner vehicle. After speaking to Nate, the service manager, about the issues I was having, everything went smoothly. Jason and the team got the job done several days before the anticipated date of completion. Overall, I am satisfied with the work that was done by everyone involved. More

Was kept informed on the progress. Every one was very professional and helpful. When my car is in need of repairs, I know I can trust you to take care of any repairs. Thank you. Every one was very professional and helpful. When my car is in need of repairs, I know I can trust you to take care of any repairs. Thank you. More

Everything was good Chris is great to work with Big improvement in the service department improvement in the service department More

Was just there for oil change and tire rotation. Everyone was courteous and Friendly. In and out quickly. Everyone was courteous and Friendly. In and out quickly. More

Fantastic experience. 100% would recommend. Communication was great, open and honest. My car was fixed on time and done right. 100% would recommend. Communication was great, open and honest. My car was fixed on time and done right. More

Car burns oil. Did a combustion clean and now waiting to be rechecked after driving 1,000 miles Did a combustion clean and now waiting to be rechecked after driving 1,000 miles More

Quick, courteous, efficient Everyone was understanding and very professional. My service was completed in a timely manner and I had a positive experience and very professional. My service was completed in a timely manner and I had a positive experience More

Very good. I'm driving my fourth Hyundai...all from your dealership. Of course, it was Waikem before. All good! I'm driving my fourth Hyundai...all from your dealership. Of course, it was Waikem before. All good! More

When I arrived at the dealership, they greeted me and was friendly to me, and dealt with the problem in a timely fashion manner. friendly to me, and dealt with the problem in a timely fashion manner. More

Always a great experience. The service techs did a great job I appreciate how thorough they are The service techs did a great job I appreciate how thorough they are More