Diehl Hyundai of Massillon - Service Center

I arrived about 15 minutes early for 1:00 appointment they took me right in they were very courteous and nice fix the problem with my outlander in a very timely way I had it back that day they took me right in they were very courteous and nice fix the problem with my outlander in a very timely way I had it back that day More

Very friendly staff. Appreciate military discount. Came in to get an oil change and tire rotation and then received an upsale sheet of over $2000 recommended service work Appreciate military discount. Came in to get an oil change and tire rotation and then received an upsale sheet of over $2000 recommended service work to be done on vehicle. Makes me think I may go elsewhere to get my oil changes where they aren't trying to get $2100 out of me instead of the $70 I can afford. More

Washer fluid wasn’t added when it was nearly out, mileage/date for next service sticker not placed on windshield. Super lackluster and dingy waiting area for an oil change/tire rotation that took ove mileage/date for next service sticker not placed on windshield. Super lackluster and dingy waiting area for an oil change/tire rotation that took over an hour. Just not a very enjoyable experience or environment when there are countless other dealers in Stark County. More

I just wish they would have been up front with me about a leak. I was told I have to pay out of pocket for. I had not had the car but 2 days.. leak. I was told I have to pay out of pocket for. I had not had the car but 2 days.. More

Easy to schedule. Personable and friendly staff They are prompt with their service Thank you Personable and friendly staff They are prompt with their service Thank you More

I have always had excellent service at this dealership. Everyone is so helpful and polite. Everyone is so helpful and polite. More

The service representative was very courteous and knowledgeable about my vehicle and the work was done in a timely manner. knowledgeable about my vehicle and the work was done in a timely manner. More

Molly is an excellent woman. She never disappoints. I would never trade her for the world when coming to the dealership. She’s the best there is. She never disappoints. I would never trade her for the world when coming to the dealership. She’s the best there is. More

Service team was very professional and obliging. My only complaint is the pricing I think it’s overpriced but then everything‘s overpriced these days. My only complaint is the pricing I think it’s overpriced but then everything‘s overpriced these days. More

Everyone friendly and informative and go the extra mile. Answer all questions in a way you can understand Answer all questions in a way you can understand More