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Diehl Hyundai of Massillon - Service Center

Massillon, OH

4.4
373 Reviews

373 Reviews of Diehl Hyundai of Massillon - Service Center

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August 02, 2024

All employees are very knowledgeable, efficient and courteous. All if my interactions have been very good. Thank you all for all of your help. More

by Randy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vaughan West
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2024

Pricey, always has attitude unless you are spending money with them if you don't like you jobs find new ones!!! More

by danny1luv2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service
August 02, 2024

Wasn’t there an unreasonable amount of time and the workers there were respectful and kind More

by Logston787
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Giavasis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2024

Service tech Chris is EXCELLENT . Polite, responsive, keep you updated and explains service work well and various options More

by noemail20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vaughan West
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Ramey
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2024

I was a little disappointed when only drivers door hinge was greased all 4 needed More

by donaldhopkins2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
August 01, 2024

They replaced my engine at no cost. Well done. To speed up the process one employee came in on the weekends. Again well done. More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wright
August 01, 2024

Fast service and everything was explained to me . Will use Diehl again for my service needs. More

by jwe76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not use sales
July 06, 2024

Fast and easy to get my service done on my Hyundai Tucson. They did everything plus rotate the tires. More

by glrjgb
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2024

The service representative was very polite and helpful. She also explained what was done in detail. The service department's video's were clear and concise. Their explanations were also understadable. More

by agaraux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexie Reiman
July 04, 2024

We were very happy with our service and the employees that I had to deal with More

by allfourbiglers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t deal with any
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