Diehl Hyundai of Massillon - Service Center

Courteous, friendly. Work was done correctly and in a timely fashion. The waiting room could use a little updating...be a little more comfortable and maybe coffee that Work was done correctly and in a timely fashion. The waiting room could use a little updating...be a little more comfortable and maybe coffee that wasn't sludge? But the overall service is excellent More

Everyone was very kind and the work got done in less time than I expected I will definitely be returning for services from here on out than I expected I will definitely be returning for services from here on out More

I have had excellent service so far, I feel confident in the dealerships capabilities with all of my needs the dealerships capabilities with all of my needs More

Rob, service advisor was better than Washingtonhyundai and Tridelphia Hyundai. Both were troubling. Although I should not have been charged for the diagnostic at Diehl. and Tridelphia Hyundai. Both were troubling. Although I should not have been charged for the diagnostic at Diehl. More

They went above and beyond to help diagnose the problems I was experiencing with my vehicle. I was experiencing with my vehicle. More

Communication is great, and customer service and care, including follow up, is excellent! It didn't use to be this good in the past. including follow up, is excellent! It didn't use to be this good in the past. More

Good They treat me good, Chris explain how many hours will take to fix my car. will take to fix my car. More

Bill was almost 400. 00 for a oil change and 4 spark plugs.needless to say I was not happy. 00 for a oil change and 4 spark plugs.needless to say I was not happy. More

Vaughn was so patient with me. I considered him a friend when I was done. I will refer anyone looking to him! I considered him a friend when I was done. I will refer anyone looking to him! More

No I already did a survey shortly after my visit, I'm not doing another one. doing another one. More