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Diehl Hyundai of Massillon - Service Center

Massillon, OH

4.4
373 Reviews

373 Reviews of Diehl Hyundai of Massillon - Service Center

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August 06, 2024

They’re pretty helpful, friendly, they let you know about everything you need to do, can do, and that you don’t have to do it all in one visit. Both Rob and the shuttle driver, Tim were very respectful as we More

by Kyle Gump
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
August 05, 2024

We had to have an entire engine replaced under warranty from Hyundai. They easily managed the whole claim, got the work done in under a week and had us up and running with no troubles at all. Great communi More

by fsahawk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
August 05, 2024

My experience was a positive one and I was pleased with how I was treated. More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2024

Chris Wright is a 10! ! He keeps me coming back. I've had issues prior, last appointment power was out, had to reschedule. Something always happens there since dealer na More

by monica.backer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Giavasis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2024

I believe that I was cheated in my dealing for my service appointment. I charged $160+ for replace of a battery in my key fob. That's ridiculous. I have come to this place after purchasing my cars for year More

by larrymuschkat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob
August 05, 2024

Rob did a great job for me with both cars last week. He was very helpful. More

by jsoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
August 05, 2024

I have not have any problems with my 2023 Hyundai. The service people have been nothing but respectful when I have declined service and not pushed for me to let them do a service. Vehicle is done in a More

by mayle4242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of thrm
August 04, 2024

The people at Diehl Hyundai treated very well. I was very pleased with the service. More

by rfogle2255
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The men in the service department.
August 03, 2024

Transparent on work needed plus cost and keeping you informed of any problems. Nice waiting area. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vaughan West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Siara Lamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Giavasis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avery Cordeiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2024

The work was done in a timely manner and the price paid was as quoted. More

by NOEMAIL20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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