Diehl Hyundai of Massillon - Service Center
Massillon, OH
373 Reviews of Diehl Hyundai of Massillon - Service Center
They’re pretty helpful, friendly, they let you know about everything you need to do, can do, and that you don’t have to do it all in one visit. Both Rob and the shuttle driver, Tim were very respectful as we everything you need to do, can do, and that you don’t have to do it all in one visit. Both Rob and the shuttle driver, Tim were very respectful as well as punctual usually around when they said is when it happened. More
We had to have an entire engine replaced under warranty from Hyundai. They easily managed the whole claim, got the work done in under a week and had us up and running with no troubles at all. Great communi from Hyundai. They easily managed the whole claim, got the work done in under a week and had us up and running with no troubles at all. Great communication! Great people! More
My experience was a positive one and I was pleased with how I was treated. how I was treated. More
Chris Wright is a 10! ! He keeps me coming back. I've had issues prior, last appointment power was out, had to reschedule. Something always happens there since dealer na ! He keeps me coming back. I've had issues prior, last appointment power was out, had to reschedule. Something always happens there since dealer name change. I won't buy another vehicle there until service of that vehicle would be good again. You are lucky to have Chris! More
I believe that I was cheated in my dealing for my service appointment. I charged $160+ for replace of a battery in my key fob. That's ridiculous. I have come to this place after purchasing my cars for year appointment. I charged $160+ for replace of a battery in my key fob. That's ridiculous. I have come to this place after purchasing my cars for years. Now that it has become Diehl I feel mistreated. More
I have not have any problems with my 2023 Hyundai. The service people have been nothing but respectful when I have declined service and not pushed for me to let them do a service. Vehicle is done in a The service people have been nothing but respectful when I have declined service and not pushed for me to let them do a service. Vehicle is done in a timely manner. More
Transparent on work needed plus cost and keeping you informed of any problems. Nice waiting area. informed of any problems. Nice waiting area. More