Diehl Hyundai of Massillon - Service Center

Service great ? ? who I purchased my car from not so much Have good day ? who I purchased my car from not so much Have good day More

Professional, knowledgeable, informative, polite Looking forward to working with him again, in the future. Thanks forward to working with him again, in the future. Thanks More

I had to wait on a loaner car but that wasn't the dealerships fault, the women who had it before never brought it back. Everyone at the dealership went above and beyond. The body shop guys were amazi dealerships fault, the women who had it before never brought it back. Everyone at the dealership went above and beyond. The body shop guys were amazing also. More

It was great, they addressed my problem with my air conditioning and hopefully it will continue to work for now on. conditioning and hopefully it will continue to work for now on. More

Service work is good. I was NOT happy with the Zurich Shield and undercoating job that was done a year ago when I purchased the vehicle.. I was NOT happy with the Zurich Shield and undercoating job that was done a year ago when I purchased the vehicle.. More

No issues at intake and the issues with the car were mostly addressed. Waiting room was ok but needs updating. Not very welcoming. mostly addressed. Waiting room was ok but needs updating. Not very welcoming. More

I was told when I bought my 2023 Santa Cruz that it came with three years complimentary maintenance. Apparently it did not. with three years complimentary maintenance. Apparently it did not. More

They sold me a xxxxty car an then I had to pay 2,000$ for a new engine an for some reason the manufacturer wouldn't pay the full price for a new engine a new engine an for some reason the manufacturer wouldn't pay the full price for a new engine More

My check engine light was on. I stopped at the dealership to see if it would hurt to drive my car. I said the light just came on and I didn't know what was wrong. He said he didn' I stopped at the dealership to see if it would hurt to drive my car. I said the light just came on and I didn't know what was wrong. He said he didn't either. So I wanted to make an appointment. He said it'd be later in the month bc they're so busy. I said I need my car it's the only one I have. He said I could drop it off on Tuesday morning at 830. I had a ride home so I dropped it off on Monday evening. He said it would have to be put on the diagnostic and I said you already told me that. On Tuesday or Wednesday he said he had to order the parts; he called me. I got a text when the parts were in and he called Thursday and said it was done. I paid for it and left More

It was great, Matthew was very helpful and very polite It was a very good experience was a very good experience More