Diehl Hyundai of Massillon - Service Center

Friendly on phone, easy to schedule with, accommodating and helpful. I feel they did a good job resolving my service needs. and helpful. I feel they did a good job resolving my service needs. More

The staff are friendly and knowledgeable. The only issue I have encountered is conflicting information between manufacturer and dealer recommended planned maintenance schedule for my model. The only issue I have encountered is conflicting information between manufacturer and dealer recommended planned maintenance schedule for my model. More

Got in and out in the time frame promised by the Service Advisor. Advisor was very helpful. Advisor. Advisor was very helpful. More

Very pleasant told us what we needed like change the cabin filter and did our oil change. Only they didn't reset odometer can't figure how to put it back cabin filter and did our oil change. Only they didn't reset odometer can't figure how to put it back More

Good costumer service and good communication. Robert was very nice to work with during my service. Robert was very nice to work with during my service. More

Robert Butcher was straight forward considering my issue. Most service advisors at dealers won’t take that approach. Most service advisors at dealers won’t take that approach. More

Rob was very good to deal with. The work was done correctly and on time. The work was done correctly and on time. More

Everything was explained up front. Rob was very kind and considerate. He even called me 3 times to keep me updated on my vehicle Rob was very kind and considerate. He even called me 3 times to keep me updated on my vehicle More

Always bring my Hyundai to Diehl. They do excellent work. I am always very satisfied. They do excellent work. I am always very satisfied. More

Very friendly and genuinely concerned about their customers..never felt hurried to make any quick decisions I would later ewgret customers..never felt hurried to make any quick decisions I would later ewgret More