Diehl Hyundai of Massillon - Service Center

Your service department and this website are a joke. If you want to know what I really think call 541-891-6072. I believe you are running a scam. If you want to know what I really think call 541-891-6072. I believe you are running a scam. More

Everything was nice very helpful dealership was clean everything was done in time very professional everything was done in time very professional More

They wont honor the work they did on my transmission had no choice to get used one ! no choice to get used one ! More

Made me wait almost 3 month for a key that toke an outside Third party witch could of done in the first 2 weeks made one Excuse after another and avoided calls. I was very highly disappointed in the l outside Third party witch could of done in the first 2 weeks made one Excuse after another and avoided calls. I was very highly disappointed in the lack of professional approach. This company, this dealership is supposed to be. An expert on my brand a vehicle. Yet they came up short. Cause it should only took in the 2 weeks because I brought up the idea of hiring an outside professional to do a key. You should have never took in 3 months.There was no excuse none.Whatsoever , there's good enough.. More

Great work and turn around time on my engine replacement! Rob was a pleasure to work with, and answered all of my questions. Rob was a pleasure to work with, and answered all of my questions. More

Everyone was very friendly. I actually was there to get my car serviced. While I was there I was just looking at what cars they had. Siara let me browse without trying to mak I actually was there to get my car serviced. While I was there I was just looking at what cars they had. Siara let me browse without trying to make me feel pressured into buying anything. She was there to answer any questions I might have. It turned out I that ended up purchasing a new car. Siara made it very easy to get me great financing and a good trade in on my old car. I am very satisfied with my new car and everyone who helped. More

Everything was explained as to what was being done on my car and did not have to have any services that didn’t need to be done car and did not have to have any services that didn’t need to be done More

Staff is friendly. Easier to get appointments for service than in the past. Very busy dealership Easier to get appointments for service than in the past. Very busy dealership More

Every one seems to be friendly and respectful and knowledgeable about their work and how important it is to be speedy knowledgeable about their work and how important it is to be speedy More

2nd visit to dealership. Asked to have something removed but tech did not do it Service rep did it. Left dealership and returned only to find out protocols had changed. A Asked to have something removed but tech did not do it Service rep did it. Left dealership and returned only to find out protocols had changed. Age of car not able to alert me to problem up coming. Felt tech should know what cars are newer and which ones are older to today's technology. I am going to be looking for a car next year and having hard time deciding on this dealership. I had been customer of former dealership for 21 years. More