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Diehl Hyundai of Massillon - Service Center

Massillon, OH

4.4
269 Reviews

269 Reviews of Diehl Hyundai of Massillon - Service Center

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April 22, 2024

ok. The guy took care me was nice.He was just learning 95% for him.. More

by Ebakerfield22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cant remember but Donnie good guy.
April 21, 2024

Mr Chris was nice he explained to me the work they would do on my car. More

by Analuisa0930
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Chris
April 20, 2024

Had recall service performed. All was handled in a timely and efficient manner. Personnel were very attentive to the issues. More

by Marrich414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service specialist Matt.
April 19, 2024

Courteous, friendly. Work was done correctly and in a timely fashion. The waiting room could use a little updating...be a little more comfortable and maybe coffee that More

by BOOMERHASTRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
April 17, 2024

Everyone was very kind and the work got done in less time than I expected I will definitely be returning for services from here on out More

by robin_leigh_hill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2024

I have had excellent service so far, I feel confident in the dealerships capabilities with all of my needs More

by bbigler2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2024

Rob, service advisor was better than Washingtonhyundai and Tridelphia Hyundai. Both were troubling. Although I should not have been charged for the diagnostic at Diehl. More

by DDFOUTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
April 12, 2024

They went above and beyond to help diagnose the problems I was experiencing with my vehicle. More

by Lawsonhailey00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Butcher
April 10, 2024

Communication is great, and customer service and care, including follow up, is excellent! It didn't use to be this good in the past. More

by MLpacula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Five stars for Robert with Hyundai service. I did not deal with sales.
April 08, 2024

Good They treat me good, Chris explain how many hours will take to fix my car. More

by Analuisa0930
Recommend Dealer
Yes
Employees Worked With
Chris
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