Diehl Hyundai of Massillon - Service Center

This was my first time at Diehl for an oil change everything from check in to exit was great. It did take a little longer only because they also took care of my 3 recalls. Definitely will go back. Ro everything from check in to exit was great. It did take a little longer only because they also took care of my 3 recalls. Definitely will go back. Robert. B was great to work with. More

We bought a new car & brought it in for a free oil change. They charged be $225 bc they said the GDI intake service needed to be changed. They also said the cabin filter needed changed, but my husband change. They charged be $225 bc they said the GDI intake service needed to be changed. They also said the cabin filter needed changed, but my husband declined that. More

Had an issue with a tire being slightly out of balance. The place that put the new tires on could get it right after four attempts. You guys got right the first time. The place that put the new tires on could get it right after four attempts. You guys got right the first time. More

Always fast, friendly and reasonable! Love the updates you get via text and or email. Love the updates you get via text and or email. More

I was diapponted there was no TV remote in the one room and the air was not working in the one room and it was very hot and the air was not working in the one room and it was very hot More

Service was good. People were nice and kind and friendly. Good experience with them all People were nice and kind and friendly. Good experience with them all More

I received excellent customer service at diehl. Chris Wright went above and beyond! Got me in asap, made sure issue was fixed immediately. Can't thank him enough! Chris Wright went above and beyond! Got me in asap, made sure issue was fixed immediately. Can't thank him enough! More

A 1, maybe 2 day warranty repair took 2 whole weeks. Dealership never communicated with me unless I contacted them first. Excuse after excuse, all basically seemed to boil down to all other repairs took Dealership never communicated with me unless I contacted them first. Excuse after excuse, all basically seemed to boil down to all other repairs took precedence over mine because mine was a complicated one. Not the first bad experience I've had here either. Will go to any other dealer before I ever return here again. More

Dealership provided quick turnaround service on getting the recall parts and recommend additional service that was required the recall parts and recommend additional service that was required More

Great service reps! Diehls online technology is disfunctional = dumpster fire! Even this survey is garbage Diehls online technology is disfunctional = dumpster fire! Even this survey is garbage More