Diehl Hyundai of Massillon - Service Center

My salesperson, Avery was polite, professional and no pressure. We drove 4-5 vehicles. Answered all questions & when she offered any packages if I said no she dropped it. I have already gave a friend pressure. We drove 4-5 vehicles. Answered all questions & when she offered any packages if I said no she dropped it. I have already gave a friend Avery’s name to talk to. More

I think the price of replacement parts are a little high, compared to local parts supply stores. compared to local parts supply stores. More

Kind staff helpful got me in and out quickly went over findings well done thanks findings well done thanks More

Very efficient and organized personnel. Remembered me from previous visit and asked about an issue I was experiencing. Remembered me from previous visit and asked about an issue I was experiencing. More

Quick and easy. Courteous and knowledgable staff. Advisor was able to resolve minor issue with GSA/WEX payment/authorization process. Online scheduling was simple. W Courteous and knowledgable staff. Advisor was able to resolve minor issue with GSA/WEX payment/authorization process. Online scheduling was simple. Waiting area is very basic, but clean and adequate. No complaints. Will likely return and would recommend to others, if asked. More

Service did ok Jake had to intercede to correct issue. Overall good job. Thank you Overall good job. Thank you More

Very good service but I have to wait 1. 5 hours and tech tell me one hour 5 hours and tech tell me one hour More

Everyone was very professional and very pleasant! The work was completed on a timely schedule! The work was completed on a timely schedule! More

Not wasting my time. Talk to service manager a a a a a a aa Talk to service manager a a a a a a aa More

Information was given so that a decision can be made. Transparency and customer service excellence. Chris Wright is an awesome person and mechanic. Thank you Deihl Hyundai Transparency and customer service excellence. Chris Wright is an awesome person and mechanic. Thank you Deihl Hyundai More