Diehl Hyundai of Massillon - Service Center

Very friendly and supportive service personnel. Helpful and efficient. Felt I waited longer than usual for an oil change but other than that, I was happy with the trip. Helpful and efficient. Felt I waited longer than usual for an oil change but other than that, I was happy with the trip. More

Molly was my advisor,she got me in with no appointment scheduled as I had to jump my vehicle 3 times. They got me taken care of same day thankfully! Car is great now. Thanks scheduled as I had to jump my vehicle 3 times. They got me taken care of same day thankfully! Car is great now. Thanks More

The service department was very accommodating when a last minute change to my appointment was needed. They serviced my car and got me to where I had to be on time with a little bit of time to spare. Thank yo minute change to my appointment was needed. They serviced my car and got me to where I had to be on time with a little bit of time to spare. Thank you guys. More

I really like the staff and their professionalism. It really seems like they care about their craft and the cars itself. The place was very clean and orderly and the staff were very friendly and helpe It really seems like they care about their craft and the cars itself. The place was very clean and orderly and the staff were very friendly and helped me understand what was going on with my car.Overall lovely place More

Always very accommodating, quick service and they explain everything before and after the work is done. everything before and after the work is done. More

Very kind and courteous service explained everything in detail so that we understood what was done to the car detail so that we understood what was done to the car More

I am highly displeased so far Awaiting new issues from old problems that should had been resolved back when I was still warranted!!! old problems that should had been resolved back when I was still warranted!!! More

I made an appointment and waited 2 weeks for an inspection for $117 they made me wait 3 hours did two factory recalls never told me they were going to do it told me they test drove my car to find t inspection for $117 they made me wait 3 hours did two factory recalls never told me they were going to do it told me they test drove my car to find the problem I brought it in for they lied to me they did not drive the car never went over anything with me and handed me a $2,100 estimate I have since went other places six of them as a matter of fact and they fixed my problem on the first visit and I think you're service department is a fraud and she refunded my $117 I will go out of my way to tell people how bad your services and a bunch of wires and con artists have a nice day I miss the Wacom group More

i have delt with them for many years always great service and caring and compassionate and caring and compassionate More

I really like this dealership so far. Robert Butcher is great to deal with and has been super helpful when I had my Santa Fe there to have work done on it. Robert Butcher is great to deal with and has been super helpful when I had my Santa Fe there to have work done on it. More