Back

Diehl Hyundai of Massillon - Service Center

Massillon, OH

4.4
269 Reviews

269 Reviews of Diehl Hyundai of Massillon - Service Center

Sort by
May 21, 2024

Molly is an excellent woman. She never disappoints. I would never trade her for the world when coming to the dealership. She’s the best there is. More

by durrbrandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly
May 21, 2024

Service team was very professional and obliging. My only complaint is the pricing I think it’s overpriced but then everything‘s overpriced these days. More

by dianahilbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with the sales people on the service team
May 21, 2024

Everyone friendly and informative and go the extra mile. Answer all questions in a way you can understand More

by wharbaugh87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in service
May 18, 2024

Sold me Hyundai Tucson, knowing it had an engine defect. At 38,000 miles, engine seized while driving 70 on highway, very traumatic with vehicles trying not to hit me. My young daughter is still upset. To More

by overbay16laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
May 18, 2024

Very informative, quick and helpful. The service tech explained everything and I was only there an hour. More

by KWADDELL7252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

Our Elantra recently needed repair work. When all was said and done the work was done to our satisfaction at a fair price. I will return to Diehl in the future. More

by Gerry S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate/ Service Department Manager- 5 stars (Outstanding)
May 15, 2024

Chris explained everything clearly and he and everyone I spoke with in the Service Center were friendly and helpful. They were very patient with me. My car was in to have warranty paint work and I was very More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service crew, cashier in service bay. Body shop.
May 14, 2024

Keep me up to date on car needs especially Chris he’s the best and always polite More

by j.collard13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parts department
May 13, 2024

Excellent service and professional people. Always a pleasure going there. Can not picture myself going anywhere else. More

by putz1201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

Everyone I spoke with was very kind and informative. I was in and out in a timely manner as well. Best oil change service I’ve had so far! More

by hannahbergin7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Anderson
...
16
...