Diehl Hyundai of Massillon - Service Center

The people were The the people were kind,knowledgeable,and respectfull. Everyone was busy and polite kind,knowledgeable,and respectfull. Everyone was busy and polite More

Overall a good experience. Drop off was rather lengthy, likely due to understaffing. No other concerns. Drop off was rather lengthy, likely due to understaffing. No other concerns. More

Service was quick and a good value. Best service location I have been to in a long time will be back for my next service Best service location I have been to in a long time will be back for my next service More

Pretty good customer service! Long waits but overall pretty good and the first oil change and tire rotation were free. Long waits but overall pretty good and the first oil change and tire rotation were free. More

Very thorough and friendly service. Very thorough and friendly service. Very thorough and friendly service. Very thorough and friendly service. Very thorough and friendly service. More

Rob explained everything that the techs would be doing. He kept me informed when there was extra work to be done. He kept me informed when there was extra work to be done. More

Talked with service tech, told him my issues and we discussed what was going to happen. It was going to take a while as I had back light and dash light issues. I knew it had blown fused discussed what was going to happen. It was going to take a while as I had back light and dash light issues. I knew it had blown fused More

Need some popcorn in the waiting area! Oh, that would be good for all involved! Oh, that would be good for all involved! More

Everything was great except the air conditioning doesn't work at your dealership in Massillon. Very uncomfortable, hot and sweaty work at your dealership in Massillon. Very uncomfortable, hot and sweaty More

Diehl was able to locate the noise coming in the driver side window. The technician didn’t stop until they found the issue. Thanks for all you did and thanks for not giving up. side window. The technician didn’t stop until they found the issue. Thanks for all you did and thanks for not giving up. More