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Diehl Hyundai of Massillon - Service Center

Massillon, OH

4.4
373 Reviews

373 Reviews of Diehl Hyundai of Massillon - Service Center

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October 29, 2024

They are very thorough with their oil, filter, lube. I like the rating sheet they give you on what they checked. Very customer friendly. More

by Liz Andrews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with any of these people.
October 28, 2024

Friendly people in the service department nice and easy making appointment service done right the first time More

by None23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Siara Lamp
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2024

Responsive Well managed Great service Good followup Completed service work prior to the original time frame quoted More

by Blprice81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avery Cordeiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2024

The person on the phone when scheduling was very rude. I will not bring my car back to this dealership More

by Nurdoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I went to look at new cars while my car was in service. No one even asked if I needed any assistance.
October 23, 2024

Very nice, helpful people. No pressure at all. I always go there for my service needs. More

by ilenesyx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department.
October 20, 2024

I have always gotten the best service from Waikem / Diehls since I purchased my car. More

by komicinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t really remember any certain names.
October 17, 2024

They were very helpful and very kind and they let me know when everything was ready for me More

by Lucy67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Employee that helped me he was very kind
October 15, 2024

Professional and courteous service. Performed the necessary services and are honest. Molly is very nice and helpful. More

by tutlegoss
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly (service dept)
October 12, 2024

Horrible, liars, dishonest, don’t care about warranty customers ! Worst shop EVER won’t ever deal with Diehl again More

by tjl0807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
October 11, 2024

Very very happy with the repairs everyone was very friendly Bob was professional and courteous More

by jburkey62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vaughn West the service manager and. Lot guy
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