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Diehl Hyundai of Massillon - Service Center

Massillon, OH

4.4
269 Reviews

269 Reviews of Diehl Hyundai of Massillon - Service Center

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August 01, 2024

I was a little disappointed when only drivers door hinge was greased all 4 needed More

by donaldhopkins2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
August 01, 2024

They replaced my engine at no cost. Well done. To speed up the process one employee came in on the weekends. Again well done. More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wright
August 01, 2024

Fast service and everything was explained to me . Will use Diehl again for my service needs. More

by jwe76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not use sales
July 06, 2024

Fast and easy to get my service done on my Hyundai Tucson. They did everything plus rotate the tires. More

by glrjgb
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2024

The service representative was very polite and helpful. She also explained what was done in detail. The service department's video's were clear and concise. Their explanations were also understadable. More

by agaraux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexie Reiman
July 04, 2024

We were very happy with our service and the employees that I had to deal with More

by allfourbiglers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t deal with any
June 30, 2024

Went in for check engine light - twice. Had to goto another dealer to get full resolution. More

by jason.clay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
June 23, 2024

They fixed my door. So happy that i can finally get it open. Thank you More

by Bryanpearch89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vaughan West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Siara Lamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Giavasis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avery Cordeiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2024

They did a great job. Kept me updated very well. Quick service. Would recommend to family and friends More

by Slmjac1222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
June 17, 2024

The service assistant Chris was very nice and cheerful. Always get good service. Vaught is a professional representative and always attentive. More

by dwhite67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vaughn
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