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Diehl Hyundai of Massillon - Service Center

Massillon, OH

4.4
269 Reviews

269 Reviews of Diehl Hyundai of Massillon - Service Center

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August 05, 2024

My experience was a positive one and I was pleased with how I was treated. More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2024

Chris Wright is a 10! ! He keeps me coming back. I've had issues prior, last appointment power was out, had to reschedule. Something always happens there since dealer na More

by monica.backer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Giavasis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2024

I believe that I was cheated in my dealing for my service appointment. I charged $160+ for replace of a battery in my key fob. That's ridiculous. I have come to this place after purchasing my cars for year More

by larrymuschkat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob
August 04, 2024

The people at Diehl Hyundai treated very well. I was very pleased with the service. More

by rfogle2255
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The men in the service department.
August 03, 2024

Transparent on work needed plus cost and keeping you informed of any problems. Nice waiting area. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vaughan West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Siara Lamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Giavasis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avery Cordeiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2024

The work was done in a timely manner and the price paid was as quoted. More

by NOEMAIL20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
August 02, 2024

All employees are very knowledgeable, efficient and courteous. All if my interactions have been very good. Thank you all for all of your help. More

by Randy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vaughan West
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2024

Pricey, always has attitude unless you are spending money with them if you don't like you jobs find new ones!!! More

by danny1luv2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service
August 02, 2024

Wasn’t there an unreasonable amount of time and the workers there were respectful and kind More

by Logston787
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Giavasis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2024

Service tech Chris is EXCELLENT . Polite, responsive, keep you updated and explains service work well and various options More

by noemail20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vaughan West
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Ramey
4.0
This rating includes all reviews, with more weight given to recent reviews.
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