Diehl Hyundai of Massillon - Service Center

Very thorough job and working with Robert Butcher specifically was extremely helpful. He was accommodating and listened to what I was needing done. specifically was extremely helpful. He was accommodating and listened to what I was needing done. More

Vaughn has helped me more than once in buying or leasing a car and it has always been a pleasant experience. Crystal was also nice to work with. a car and it has always been a pleasant experience. Crystal was also nice to work with. More

Service was timely. Started on time and finished in a good amount of time. Question I had with service completed was quickly resolved. Started on time and finished in a good amount of time. Question I had with service completed was quickly resolved. More

It was incredibly overpriced for the services I actually received. The $105+ price tag doesn't even include topping off regular fluids like antifreeze or windshield washer fluid, or air in my tires. It took received. The $105+ price tag doesn't even include topping off regular fluids like antifreeze or windshield washer fluid, or air in my tires. It took almost two full hours just to change oil; For $60 I can get a full synthetic oil change, fluids topped off and tire pressure corrected and be out in no more than 20 minutes. More

I came in crying and Rob saved the day. He was so quick with everything, i couldn’t thank the man any more! sent from God ! He was so quick with everything, i couldn’t thank the man any more! sent from God ! More

Rob understood my issues with the strange wind noice coming from the passenger front window and worked to resolved the problem. Thankful that this issue was paid for by the manufacturer. coming from the passenger front window and worked to resolved the problem. Thankful that this issue was paid for by the manufacturer. More

Very knowledgeable, friendly and efficient. I felt as though the safety concerns of my car were truly concerning. Not just trying to be overly friendly to make that sale. I felt as though the safety concerns of my car were truly concerning. Not just trying to be overly friendly to make that sale. More

I wish I could get in faster when I call for a service appointment. A couple of days after my tires were rotated I got a low tire pressure message on the console. I would have thought they would have chec appointment. A couple of days after my tires were rotated I got a low tire pressure message on the console. I would have thought they would have checked that. Other than that I've never had any complaints. More

Excellent service and very professional. All employees are very customer friendly and more than willing to assist in any way. All employees are very customer friendly and more than willing to assist in any way. More

They kept us informed and let us know each process they were doing to repair car. were doing to repair car. More