Diehl Hyundai of Massillon - Service Center

Im on my 3rd Elantra and love the car. I recently moved up from Florida and used your dealership to get tires and to fix my horn. Likeable rep. But very bad communication. I had appt and r I recently moved up from Florida and used your dealership to get tires and to fix my horn. Likeable rep. But very bad communication. I had appt and received reminder text but Dealership had “no record” of said app. Rescheduled. You diid not complete items requested. Need a horn and that was not addressed. Called service rep with no answer and no call back. Currently looking for a different place for service. Would not recommend Diehl. More

Excellent service from start to finish,we over all the details and recommendations. Very exceptional help. details and recommendations. Very exceptional help. More

I appreciate the way my vehicle was set up for service. My serviceman,Rob,was professional and courtious.Also,very polite. My serviceman,Rob,was professional and courtious.Also,very polite. More

Service will try to screw you over with crazy prices. But you can magically talk them down $100. But they do well with getting things done in a timely matter. But you can magically talk them down $100. But they do well with getting things done in a timely matter. More

You guys left all the bolts loose falling out in all the coil packs on my wife's car then charged me well over 100 $ for it I'm a local business owner and not happy I will never bring or recommend another v coil packs on my wife's car then charged me well over 100 $ for it I'm a local business owner and not happy I will never bring or recommend another vehicle to you guys have a blessed day ! More

Great experience getting the oil changed. In and out in under an hour. The only reason I didn’t give 5 stars was because they didn’t reset the oil change indicator. In and out in under an hour. The only reason I didn’t give 5 stars was because they didn’t reset the oil change indicator. More

Prompt, courteous service. They got us in and out in no time. We had a defective battery in our new Tucson and it was immediately replaced They got us in and out in no time. We had a defective battery in our new Tucson and it was immediately replaced More

Just had oil change and tire rotation. Everything went well. Tire rotation i thought was expensive but everything is Everything went well. Tire rotation i thought was expensive but everything is More

I went for a basic oil change which was fine. but I literally felt like I was being upsold on every single thing the entire process! Very pushy sales-pitchy and I was put off by that. but I literally felt like I was being upsold on every single thing the entire process! Very pushy sales-pitchy and I was put off by that. More

Great dealership, called for oil change and tire rotation and did it next day Will bring other car tgere and did it next day Will bring other car tgere More