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Diehl Hyundai of Massillon - Service Center

Massillon, OH

4.4
321 Reviews

321 Reviews of Diehl Hyundai of Massillon - Service Center

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January 31, 2025

Everything was great. Rob did a wonderful job assisting me with the completion of my warranty repair. More

by sbuxreg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
January 30, 2025

Everyone was very respectful and nice especially the one talked to me, he even got a salesman to help with my Bluetooth More

by Caroteve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Ramey
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

Clean professional courteous prompt accommodating easy to find great hours helpful and respectful of my time! More

by tkmdeep21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi
January 28, 2025

Everyone is always very nice at Diehl and I had a great experience getting some auto work done as well! More

by Julialendon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Butcher
January 27, 2025

Rob has been great to work with. He worked with the service manager to take care of my rear lighting which had taken on moisture. They verified that this was abnormal and got the par More

by sbuxreg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
January 22, 2025

Robert was awesome and so was the tech explained everything very clear and done in timely manner More

by VIKKI_VINES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert service never used sales
January 20, 2025

It’s awesome very quick and everyone is nice great service great people keep you in the loop with your car More

by Marjorie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
January 16, 2025

Very responsive. Parts were available Quickly in and out. Service advisor was very helpful and knowledgeable More

by Tmeese0
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Robert
January 15, 2025

I scheduled appointment online about 2 weeks before but when I arrived the appointment person couldn’t find it. I’d been there before with a Kia but it didn’t seem to have me in system. Tech got everything More

by Wrchael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service tech
January 14, 2025

Was told it would take 30 - 46 minutes. I was there over 2 hours and was not very happy ans service guy did not act like it was a big deal More

by msnyderbuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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