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Diehl Hyundai of Massillon - Service Center

Massillon, OH

4.4
266 Reviews

266 Reviews of Diehl Hyundai of Massillon - Service Center

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November 18, 2024

Service was timely. Started on time and finished in a good amount of time. Question I had with service completed was quickly resolved. More

by jar122000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
November 17, 2024

It was incredibly overpriced for the services I actually received. The $105+ price tag doesn't even include topping off regular fluids like antifreeze or windshield washer fluid, or air in my tires. It took More

by Lookeywho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Avery Cordeiro
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2024

I came in crying and Rob saved the day. He was so quick with everything, i couldn’t thank the man any more! sent from God ! More

by Megancorth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Butcher
November 16, 2024

Rob understood my issues with the strange wind noice coming from the passenger front window and worked to resolved the problem. Thankful that this issue was paid for by the manufacturer. More

by dasmith846
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
November 15, 2024

Very knowledgeable, friendly and efficient. I felt as though the safety concerns of my car were truly concerning. Not just trying to be overly friendly to make that sale. More

by Djbutcher2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate, Hyundai Service Mgr
November 14, 2024

I wish I could get in faster when I call for a service appointment. A couple of days after my tires were rotated I got a low tire pressure message on the console. I would have thought they would have chec More

by fink52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Wadell
November 13, 2024

Excellent service and very professional. All employees are very customer friendly and more than willing to assist in any way. More

by rkandle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vaughan West
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

They kept us informed and let us know each process they were doing to repair car. More

by hazelkrempel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
November 11, 2024

Your service department and this website are a joke. If you want to know what I really think call 541-891-6072. I believe you are running a scam. More

by hfusko@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Butcher
November 11, 2024

Everything was nice very helpful dealership was clean everything was done in time very professional More

by None23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dpt
1
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