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Diehl Hyundai of Massillon
Massillon, OH
656 Reviews
Diehl Hyundai is a new and used car dealership located in Massillon, Ohio. We sell new Hyundai vehicles and used cars, used SUVs, used trucks and used vans.
Diehl Hyundai is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 656 reviews
September 21, 2024
Very kind and courteous service explained everything in detail so that we understood what was done to the car detail so that we understood what was done to the car More
by MWAHL1945
Verified CustomerEmployees Worked With
September 21, 2024
Easy to work with and everyone there was willing to help make my experience great. make my experience great. More
by crgbriggs
September 19, 2024
I made an appointment and waited 2 weeks for an inspection for $117 they made me wait 3 hours did two factory recalls never told me they were going to do it told me they test drove my car to find t inspection for $117 they made me wait 3 hours did two factory recalls never told me they were going to do it told me they test drove my car to find the problem I brought it in for they lied to me they did not drive the car never went over anything with me and handed me a $2,100 estimate I have since went other places six of them as a matter of fact and they fixed my problem on the first visit and I think you're service department is a fraud and she refunded my $117 I will go out of my way to tell people how bad your services and a bunch of wires and con artists have a nice day I miss the Wacom group More
by Joel North Canton
Employees Worked With
I had a service appointment
September 19, 2024
They helped me choose a great vehicle. I thought I would have to get a used vehicle and they found me what I wanted new and at a price I could afford! I thought I would have to get a used vehicle and they found me what I wanted new and at a price I could afford! More
by debhendricks89@yahoo.com
Employees Worked With
September 19, 2024
i have delt with them for many years always great service and caring and compassionate and caring and compassionate More
by nohlkee
Employees Worked With
September 17, 2024
I really like this dealership so far. Robert Butcher is great to deal with and has been super helpful when I had my Santa Fe there to have work done on it. Robert Butcher is great to deal with and has been super helpful when I had my Santa Fe there to have work done on it. More
by K.Miss
Employees Worked With
Robert Butcher
September 15, 2024
I would definitely buy my next car at Diehl. I have had them service my car also since 2012. Excellent service I have had them service my car also since 2012. Excellent service More
by deeit372
Employees Worked With
September 13, 2024
I love the personal service and very thorough car care. The only complaint I can say that I have is that when I purchased the oil change package I was under the impression that it would be for the life of The only complaint I can say that I have is that when I purchased the oil change package I was under the impression that it would be for the life of the car or at the very least the life of the loan. Three oil changes ago I was told I only had five oil changes left. So I basically purchased 2 years worth of oil changes that got thrown into the loan meaning it wasn't such a great deal because I purchased oil changes at a supposedly great price however that fantastic price also got interest added on yearly. had I known that I would have just paid for oil changes out of pocket at a local shop. More
by tinaingram
Employees Worked With
Ryan
