Diehl Hyundai of Massillon
Massillon, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Vaughn has helped me more than once in buying or leasing a car and it has always been a pleasant experience. Crystal was also nice to work with. a car and it has always been a pleasant experience. Crystal was also nice to work with. More
Service was timely. Started on time and finished in a good amount of time. Question I had with service completed was quickly resolved. Started on time and finished in a good amount of time. Question I had with service completed was quickly resolved. More
It was incredibly overpriced for the services I actually received. The $105+ price tag doesn't even include topping off regular fluids like antifreeze or windshield washer fluid, or air in my tires. It took received. The $105+ price tag doesn't even include topping off regular fluids like antifreeze or windshield washer fluid, or air in my tires. It took almost two full hours just to change oil; For $60 I can get a full synthetic oil change, fluids topped off and tire pressure corrected and be out in no more than 20 minutes. More
Rob understood my issues with the strange wind noice coming from the passenger front window and worked to resolved the problem. Thankful that this issue was paid for by the manufacturer. coming from the passenger front window and worked to resolved the problem. Thankful that this issue was paid for by the manufacturer. More
My salesman was incredibly rude, defensive, argumentative and dismissive. We had a miscommunication and he turned it into an argument for no reason. I already had several apologies from two female employees and dismissive. We had a miscommunication and he turned it into an argument for no reason. I already had several apologies from two female employees over the situation and he chose to be dismissive and defensive. Another employee walked past us while he was arguing with me in front of the building but he didn’t say anything. I don’t even want to use my service package over this ordeal. More
Very knowledgeable, friendly and efficient. I felt as though the safety concerns of my car were truly concerning. Not just trying to be overly friendly to make that sale. I felt as though the safety concerns of my car were truly concerning. Not just trying to be overly friendly to make that sale. More
Siara and Matt were very kind and helpful during the process of leasing a new vehicle. I greatly appreciated their patience and support, as well their dedication to ensuring a wonderful customer experie process of leasing a new vehicle. I greatly appreciated their patience and support, as well their dedication to ensuring a wonderful customer experience. More
I'm very satisfied! Everyone was very accommodating and I was able to receive a few deals due to the knowledgeable staff. Everyone was very accommodating and I was able to receive a few deals due to the knowledgeable staff. More