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Diehl Hyundai of Massillon

Massillon, OH

4.5
658 Reviews
Diehl Hyundai is a new and used car dealership located in Massillon, Ohio. We sell new Hyundai vehicles and used cars, used SUVs, used trucks and used vans. Diehl Hyundai is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles.
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3748 Lincoln Way E

Massillon, OH

44646

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Showing 658 reviews

December 30, 2023

Very polite & professional service garage tech . Gave me time frame to expect completion of my service appointment: More

by gev7tagra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2023

My rep was great. The location and amenities, ease of scheduling (both online and over phone) is severely lacking. Additionally. They forgot to fill up my washer f More

by lehn4home
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason
December 30, 2023

Jason was very helpful, understanding and courteous . Listening to my issues and scheduling an appointment. More

by MICHELLECURKENDALL
Recommend Dealer
Yes
Employees Worked With
Jason
December 29, 2023

Very little effort was made to investigate the issue with the car and the problem still exists. I’m glad I didn’t buy the car from Diehl. Another crap business in Perry Twp. More

by CHRISG117
Service Price Transparency
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Service Time
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Recommend Dealer
No
Employees Worked With
Service dept
December 27, 2023

Efficient and excellent. Communication was great. I would definitely return for my future service needs. More

by pellegj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Marcinko
December 26, 2023

it takes too long to get a service appointment for oil change one month! this website sucks More

by jrwsw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 26, 2023

The team was very helpful Sierra and Mo. Got me what I wanted at a agreeable price! More

by rnic5148
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sierra and Mo
December 25, 2023

Kept me notified and updated with service. Chris and Dawson were super knowledgeable on everything! More

by abaile21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2022

Schedules maintenance 5 weeks out, and if you miss the window of you mileage they refuse to give you the free oil change. Very unconcerned workers in the service department, I lost 2 days of work due to t More

by ted
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
dont know
November 08, 2021

Vaughn West was great. He was able to make the car buying experience enjoyable. I will recommend Vaughn and the Waikem team to everyone looking to purchase a vehicle. More

by ewhess4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vaughn West
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