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Diehl Hyundai of Massillon

Massillon, OH

4.5
658 Reviews
Diehl Hyundai is a new and used car dealership located in Massillon, Ohio. We sell new Hyundai vehicles and used cars, used SUVs, used trucks and used vans. Diehl Hyundai is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles.
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3748 Lincoln Way E

Massillon, OH

44646

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Showing 658 reviews

January 17, 2024

They are overly busy and my car’s bad engine won’t be covered by Hyundai. Once I got ahold of someone they were helpful but my experience with Hyundai hasn’t been great overall. I don’t plan to buy anoth More

by brian.l.399a
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donnie Gutherie
2.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Chris Wright the service advisor did a very nice job explaining the procedure to have my car worked on and notified us when the car was ready for pickup. I grade the service dept an A+. More

by beall951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wright service rep. I did not talk to anyone in the sales dept.
January 11, 2024

Treated very well at this dealership Will recommend it I haven’t dealt with service dept yet More

by jalpeter
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Vaughn
January 11, 2024

This dealership has great people working there. Their customer service and cooperation is off the charts. More

by animagus49
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in Hyundai Service
January 10, 2024

Great employees great service never have had a problem, always in and out quickly and easy More

by brenagan11
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jason marcinke
January 10, 2024

The easiest automobile deal I've done in the last 45 years.!! Thanks for the convenience. More

by ffwa2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2024

Siara Lamp did a great job as our salesperson. She showed us the car we saw online, answered all our questions and did a great job teaching us how to use all the gadgets after the sale. She didn More

by AJAJBAJ
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Siara Lamp
January 10, 2024

I have never had an easier car buying experience! Efficient, informative, knowledgeable- they were all of the things you want out of a car buying experience! More

by Brooke H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2024

They were quick and courteous and were good about updating me through out the process More

by daniellebperry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2024

Staff was very friendly and helpful and worked to make a good deal and really helped in trying to achieve our budget goal that we had for this type of purchase. More

by momalley2007
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micko
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