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Diehl Hyundai of Massillon
Massillon, OH
740 Reviews
Diehl Hyundai is a new and used car dealership located in Massillon, Ohio. We sell new Hyundai vehicles and used cars, used SUVs, used trucks and used vans.
Diehl Hyundai is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 740 reviews
May 01, 2024
Very kind and was very professional. Said it would take a hour it on took 20 minutes Said it would take a hour it on took 20 minutes More
by gammmaray
Verified CustomerEmployees Worked With
May 01, 2024
Rob was very knowledgeable and he helped me with my insurance progress he also was very patient with my insurance and helping me fill out the paperwork insurance progress he also was very patient with my insurance and helping me fill out the paperwork More
by tmaster2608
Employees Worked With
April 30, 2024
The staff at Diehl Hyandai has always treated me very politely. They care in what the best service is needed for my car. The waiting room is clean and has machines I'd you want snacks. Diehl Hyandai ser politely. They care in what the best service is needed for my car. The waiting room is clean and has machines I'd you want snacks. Diehl Hyandai servce department is the best !! More
by Skip16mom
Employees Worked With
The man that serviced my car was the best!!
April 30, 2024
The staff at Diehl Hyundai was wonderful! Very helpful without being pushy. Let me make my own decisions and answered all of my questions without ever feeling pressure to choose a car. I will Very helpful without being pushy. Let me make my own decisions and answered all of my questions without ever feeling pressure to choose a car. I will definitely be telling others to come in next time they are in the market for a new car! Special shout out to Lee G and Vaugn - the best! More
by iv_cait10
Employees Worked With
Lee, Vaugn
April 30, 2024
Pleasant experience. Staff was courteous and kept me updated on the progress of my scheduled service. Staff was courteous and kept me updated on the progress of my scheduled service. More
by tst1167
Employees Worked With
April 29, 2024
Fast, friendly service. They keep you informed along the way and don’t use high pressure tactics to push you into something you can’t afford. They keep you informed along the way and don’t use high pressure tactics to push you into something you can’t afford. More
by WEASIE200
Employees Worked With
April 25, 2024
First I got sold a certified pre owned with bad breaks and a broken heated seat then the guy that sold me the car wouldn’t return my calls or texts (Joe Capuano) then service eventually got my car and wha and a broken heated seat then the guy that sold me the car wouldn’t return my calls or texts (Joe Capuano) then service eventually got my car and what was supposed to be a next day fix took over a week with them telling me one thing then doing something completely differently. Multiple missed timelines. They did bring me a loaner car eventually which I appreciated however it was already after I had to call off a day of work. Once I got my car back (a week later) the breaks were super soft and almost went to the floor. Worst car buying experience I’ve ever had. Complete disaster. Incompetent staff through and through. 0 out of 10 I wouldn’t come back here if you gave me a car for free. More
by jcatan
April 24, 2024
Have always been knowledgeable and very nice. My service was done in a timely manner. My service was done in a timely manner. More
by DENISEBD1966
