Diehl Hyundai of Massillon
Massillon, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Wonderful service and attention to detail. I am impressed with the valet service so I don’t have to figure out a ride while I waited for the work to be completed. I am impressed with the valet service so I don’t have to figure out a ride while I waited for the work to be completed. More
Our salesman Matt was amazing the whole process was smooth was very pleased on everything smooth was very pleased on everything More
The best car shopping experience. Matt Ramey took the time to explain the different features of the Santa Cruz and asked many questions to make sure the car would fulfill my needs. He Matt Ramey took the time to explain the different features of the Santa Cruz and asked many questions to make sure the car would fulfill my needs. He never pressured me to hurry and buy something. The financing went smoothly. The whole process was great. Definitely recommend this dealership. More
Only issue was had to leave due to Deal pricing then was called to say the deal could be done. called to say the deal could be done. More
First class experience with Vaughn as our sales rep, from the moment we started looking til we made the purchase. He really knows the vehicles, highlighting many features on the test drive. Vaughn realized the moment we started looking til we made the purchase. He really knows the vehicles, highlighting many features on the test drive. Vaughn realized this was a huge purchase and wanted to make sure we were completely satisfied with our decision prior to buying. Before driving off the lot after our purchase, Vaughn again reviewed the many features of the vehicle to ensure we were comfortable with it and even offered a follow up appt to go over any questions we might have after owning the vehicle for a few weeks. Vic in finance was also very helpful and easy to work with. Excellent customer service all around! More
Diehl Hyundai understands the importance of customer service and teamwork. The whole buying experience went seamlessly. Matt was very helpful in helping us choose the right package for our family. Tony service and teamwork. The whole buying experience went seamlessly. Matt was very helpful in helping us choose the right package for our family. Tony worked with us to secure the right warranty to protect our investment. We have bought several new vehicles over the years. This was our best buying experience yet. Next time we are in the market for a brand Diehl sells, they will be our first and likely only stop. More
Im on my 3rd Elantra and love the car. I recently moved up from Florida and used your dealership to get tires and to fix my horn. Likeable rep. But very bad communication. I had appt and r I recently moved up from Florida and used your dealership to get tires and to fix my horn. Likeable rep. But very bad communication. I had appt and received reminder text but Dealership had “no record” of said app. Rescheduled. You diid not complete items requested. Need a horn and that was not addressed. Called service rep with no answer and no call back. Currently looking for a different place for service. Would not recommend Diehl. More
She was very helpful. And made the process go super smooth and easy. We definitely recommend shopping here. And made the process go super smooth and easy. We definitely recommend shopping here. More