Diehl Hyundai of Massillon

They sold me a xxxxty car an then I had to pay 2,000$ for a new engine an for some reason the manufacturer wouldn't pay the full price for a new engine a new engine an for some reason the manufacturer wouldn't pay the full price for a new engine More

My check engine light was on. I stopped at the dealership to see if it would hurt to drive my car. I said the light just came on and I didn't know what was wrong. He said he didn' I stopped at the dealership to see if it would hurt to drive my car. I said the light just came on and I didn't know what was wrong. He said he didn't either. So I wanted to make an appointment. He said it'd be later in the month bc they're so busy. I said I need my car it's the only one I have. He said I could drop it off on Tuesday morning at 830. I had a ride home so I dropped it off on Monday evening. He said it would have to be put on the diagnostic and I said you already told me that. On Tuesday or Wednesday he said he had to order the parts; he called me. I got a text when the parts were in and he called Thursday and said it was done. I paid for it and left More

It was great, Matthew was very helpful and very polite It was a very good experience was a very good experience More

It was pleasant and I was informed on what was happening. I have always been treated respectfully. I have always been treated respectfully. More

I was provided with several vehicles to try out and was not pressured at all. My sales girl was very knowledgeable and sweet not pressured at all. My sales girl was very knowledgeable and sweet More

Joe Capuano did a fantastic job. He was a class act on every front. The sales manager was helpful with the information I requested, but not very friendly or welcoming both times I He was a class act on every front. The sales manager was helpful with the information I requested, but not very friendly or welcoming both times I encountered him. I felt like a number to him. Also, the gal on the phone assured me that they would be willing to come down on price, which got me in the door. That was not the case. Sales manager said car was under market value, but that was not what the KBB said. Not a good look for the dealership, I told Joe. Finance manager did a great job, as did the man who taught me in detail, how the car works before I left. He was wonderful. I do feel we got an excellent product there. More

Jason and Nate were very accommodating helpful and friendly. Jason had excellent communication and was very knowledgeable friendly. Jason had excellent communication and was very knowledgeable More

Came in for an oil change and tire rotation. We also had cabin and engine air filters replaced We also had cabin and engine air filters replaced More

Great staff. Very personable and helpful. Always a comfortable experience whether leasing a car or getting service done. I've leased 4 vehicles through them and w Very personable and helpful. Always a comfortable experience whether leasing a car or getting service done. I've leased 4 vehicles through them and would definitely recommend them More

Everyone was nice and took care of me on time. May God Bless You and Your Family! May God Bless You and Your Family! More