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Diehl Hyundai of Massillon
Massillon, OH
739 Reviews
Diehl Hyundai is a new and used car dealership located in Massillon, Ohio. We sell new Hyundai vehicles and used cars, used SUVs, used trucks and used vans.
Diehl Hyundai is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 739 reviews
May 25, 2024
Vaughn is an excellent salesman who I have bought from before and will buy from again! He always makes the car buying experience as easy as possible. There is never any pressure, I did not feel rushed in before and will buy from again! He always makes the car buying experience as easy as possible. There is never any pressure, I did not feel rushed in making my decision, and his knowledge and expertise are apparent throughout the entire process. Vaughn is genuinely trustworthy and I would recommend him to everyone who is in need of a new car. More
by msommer9
Verified Customer
May 23, 2024
I arrived about 15 minutes early for 1:00 appointment they took me right in they were very courteous and nice fix the problem with my outlander in a very timely way I had it back that day they took me right in they were very courteous and nice fix the problem with my outlander in a very timely way I had it back that day More
by rbrook1218
Employees Worked With
May 23, 2024
Very friendly staff. Appreciate military discount. Came in to get an oil change and tire rotation and then received an upsale sheet of over $2000 recommended service work Appreciate military discount. Came in to get an oil change and tire rotation and then received an upsale sheet of over $2000 recommended service work to be done on vehicle. Makes me think I may go elsewhere to get my oil changes where they aren't trying to get $2100 out of me instead of the $70 I can afford. More
by michellecolly66
Employees Worked With
May 23, 2024
Washer fluid wasn’t added when it was nearly out, mileage/date for next service sticker not placed on windshield. Super lackluster and dingy waiting area for an oil change/tire rotation that took ove mileage/date for next service sticker not placed on windshield. Super lackluster and dingy waiting area for an oil change/tire rotation that took over an hour. Just not a very enjoyable experience or environment when there are countless other dealers in Stark County. More
by aduck1
Employees Worked With
May 22, 2024
Easy to schedule. Personable and friendly staff They are prompt with their service Thank you Personable and friendly staff They are prompt with their service Thank you More
by walkpa08
Employees Worked With
May 21, 2024
Molly is an excellent woman. She never disappoints. I would never trade her for the world when coming to the dealership. She’s the best there is. She never disappoints. I would never trade her for the world when coming to the dealership. She’s the best there is. More
by durrbrandy
Employees Worked With
Molly
May 21, 2024
Service team was very professional and obliging. My only complaint is the pricing I think it’s overpriced but then everything‘s overpriced these days. My only complaint is the pricing I think it’s overpriced but then everything‘s overpriced these days. More
by dianahilbert
Employees Worked With
Did not work with the sales people on the service team
