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Diehl Hyundai of Massillon
Massillon, OH
657 Reviews
Diehl Hyundai is a new and used car dealership located in Massillon, Ohio. We sell new Hyundai vehicles and used cars, used SUVs, used trucks and used vans.
Diehl Hyundai is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 657 reviews
April 22, 2024
ok. The guy took care me was nice.He was just learning 95% for him.. The guy took care me was nice.He was just learning 95% for him.. More
by Ebakerfield22
Verified Customer
April 22, 2024
From the moment I walked in, Avery and Christina made me feel amazing! I knew going in it was going to be a stressful experience. They both made me comfortable and at ease! They did everything possible to m feel amazing! I knew going in it was going to be a stressful experience. They both made me comfortable and at ease! They did everything possible to make my buying experience awesome! Vick in finance went above and beyond in helping get my loan approved and explained the entire process step by step! I will never buy a car from anywhere else! More
by bills4ck
Employees Worked With
Avery Cordeiro and Christina Long
April 20, 2024
Had recall service performed. All was handled in a timely and efficient manner. Personnel were very attentive to the issues. All was handled in a timely and efficient manner. Personnel were very attentive to the issues. More
by Marrich414
Employees Worked With
Service specialist Matt.
April 19, 2024
Courteous, friendly. Work was done correctly and in a timely fashion. The waiting room could use a little updating...be a little more comfortable and maybe coffee that Work was done correctly and in a timely fashion. The waiting room could use a little updating...be a little more comfortable and maybe coffee that wasn't sludge? But the overall service is excellent More
by BOOMERHASTRY
Employees Worked With
Christopher
April 17, 2024
Everyone was very kind and the work got done in less time than I expected I will definitely be returning for services from here on out than I expected I will definitely be returning for services from here on out More
by robin_leigh_hill
Employees Worked With
April 15, 2024
I have had excellent service so far, I feel confident in the dealerships capabilities with all of my needs the dealerships capabilities with all of my needs More
by bbigler2
Employees Worked With
April 15, 2024
Rob, service advisor was better than Washingtonhyundai and Tridelphia Hyundai. Both were troubling. Although I should not have been charged for the diagnostic at Diehl. and Tridelphia Hyundai. Both were troubling. Although I should not have been charged for the diagnostic at Diehl. More
by DDFOUTZ
April 12, 2024
They went above and beyond to help diagnose the problems I was experiencing with my vehicle. I was experiencing with my vehicle. More
by Lawsonhailey00
April 10, 2024
Communication is great, and customer service and care, including follow up, is excellent! It didn't use to be this good in the past. including follow up, is excellent! It didn't use to be this good in the past. More
by MLpacula
Employees Worked With
Five stars for Robert with Hyundai service. I did not deal with sales.
