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Diehl Hyundai of Massillon
Massillon, OH
656 Reviews
Diehl Hyundai is a new and used car dealership located in Massillon, Ohio. We sell new Hyundai vehicles and used cars, used SUVs, used trucks and used vans.
Diehl Hyundai is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 656 reviews
August 05, 2024
I have not have any problems with my 2023 Hyundai. The service people have been nothing but respectful when I have declined service and not pushed for me to let them do a service. Vehicle is done in a The service people have been nothing but respectful when I have declined service and not pushed for me to let them do a service. Vehicle is done in a timely manner. More
by mayle4242
Verified CustomerEmployees Worked With
None of thrm
August 05, 2024
We had to have an entire engine replaced under warranty from Hyundai. They easily managed the whole claim, got the work done in under a week and had us up and running with no troubles at all. Great communi from Hyundai. They easily managed the whole claim, got the work done in under a week and had us up and running with no troubles at all. Great communication! Great people! More
by fsahawk
Employees Worked With
Service dept
August 05, 2024
My experience was a positive one and I was pleased with how I was treated. how I was treated. More
by Michelle
Employees Worked With
August 05, 2024
Chris Wright is a 10! ! He keeps me coming back. I've had issues prior, last appointment power was out, had to reschedule. Something always happens there since dealer na ! He keeps me coming back. I've had issues prior, last appointment power was out, had to reschedule. Something always happens there since dealer name change. I won't buy another vehicle there until service of that vehicle would be good again. You are lucky to have Chris! More
by monica.backer
Employees Worked With
August 05, 2024
I believe that I was cheated in my dealing for my service appointment. I charged $160+ for replace of a battery in my key fob. That's ridiculous. I have come to this place after purchasing my cars for year appointment. I charged $160+ for replace of a battery in my key fob. That's ridiculous. I have come to this place after purchasing my cars for years. Now that it has become Diehl I feel mistreated. More
by larrymuschkat
Employees Worked With
Bob
August 04, 2024
very polite and friendly people no high pressure sales drove two hours to get and would do it again they even delivered the vechile free of charge drove two hours to get and would do it again they even delivered the vechile free of charge More
by mevin6
Employees Worked With
micko snowden crystal poirrier
August 04, 2024
Matt Ramey was so kind and adjustable when I changed my mind. Finance guy was very explanitory and kind. Love my new car. mind. Finance guy was very explanitory and kind. Love my new car. More
by map240
Employees Worked With
August 03, 2024
Transparent on work needed plus cost and keeping you informed of any problems. Nice waiting area. informed of any problems. Nice waiting area. More
by Mike
Employees Worked With
