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Diehl Hyundai of Massillon
Massillon, OH
656 Reviews
Diehl Hyundai is a new and used car dealership located in Massillon, Ohio. We sell new Hyundai vehicles and used cars, used SUVs, used trucks and used vans.
Diehl Hyundai is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 656 reviews
August 08, 2024
Dealership provided quick turnaround service on getting the recall parts and recommend additional service that was required the recall parts and recommend additional service that was required More
by TARVERE1098
Verified CustomerEmployees Worked With
August 08, 2024
Great service reps! Diehls online technology is disfunctional = dumpster fire! Even this survey is garbage Diehls online technology is disfunctional = dumpster fire! Even this survey is garbage More
by noemail20
Employees Worked With
August 08, 2024
I had just the interior of my car detailed when I came to pick it up. It was his gorgeous as the day. I drove it off the lot. Great job. I will be back again in the spring to do the exterior and interior aga pick it up. It was his gorgeous as the day. I drove it off the lot. Great job. I will be back again in the spring to do the exterior and interior again thank you deal. Great job. More
by delehman1952
Employees Worked With
I don’t recall the gentleman that helped me, but it was in charge of doing the detail work great job
August 08, 2024
Usually a great experience- but this last time I can’t say the same. The service advisor was amazing but what should have been a 60-90 min visit was a 2.5 hour appointment for oil change, tire rotation an say the same. The service advisor was amazing but what should have been a 60-90 min visit was a 2.5 hour appointment for oil change, tire rotation and two filter replacements. The technician needed to access my glove box for a filter change but left my glove box trashed - where i found items on my passenger side floor and under the passenger side seat that were once neatly arranged in my glove box. I find this lack of respect to my personal property unacceptable. A call was placed to my service advisor immediately upon finding my car in this condition. I will be requesting another service technician work on my car in the future or I will find another service center that treats their customers properly respectfully. More
by aamiller_0224
Employees Worked With
Molly Regula
August 06, 2024
Lee was a very helpful & friendly salesperson. He sold me my other Hyundai and did a great job when I was ready to get a new one. He sold me my other Hyundai and did a great job when I was ready to get a new one. More
by 66classic53
Employees Worked With
August 06, 2024
They’re pretty helpful, friendly, they let you know about everything you need to do, can do, and that you don’t have to do it all in one visit. Both Rob and the shuttle driver, Tim were very respectful as we everything you need to do, can do, and that you don’t have to do it all in one visit. Both Rob and the shuttle driver, Tim were very respectful as well as punctual usually around when they said is when it happened. More
by Kyle Gump
Employees Worked With
Rob
August 06, 2024
Avery was very helpful and made my first car buying experience stress free and easy. Thanks! experience stress free and easy. Thanks! More
by reedx311
Employees Worked With
