Diehl Honda of Massillon - Service Center

Paul greeted me at the door and took care of keeping me updated on the progress of my car. He was so friendly and professional. He made the experience a very good one. He advised me of future issues and wa updated on the progress of my car. He was so friendly and professional. He made the experience a very good one. He advised me of future issues and wasn't high pressure. I appreciated that. More

One of the best car buying experiences ever! We were greeted promptly and professionally, and updated every step of the way. Thanks for helping us find the car of our dreams. We were greeted promptly and professionally, and updated every step of the way. Thanks for helping us find the car of our dreams. More

Everything has been exactly as promised. We are very happy with our used Honda Accord. We are very happy with our used Honda Accord. More

People were awesome and work was done properly. It took way too long, but everyone was nice. My oil change and tire rotation took over an hour and a half, and I was even 10 minutes early. I had sch It took way too long, but everyone was nice. My oil change and tire rotation took over an hour and a half, and I was even 10 minutes early. I had scheduled my appointment in advance, I wasn’t just a walk-in. Excellent service technician and the guy who greets you in the garage at the desk was great. Thank you. More

Love the coupon and free car wash at Freddys Very prompt speedy service in and out in an hour speedy service in and out in an hour More

The service was very fast and nice and the technician did a very good job. a very good job. More

Other than the cost -very satisfied but what isn’t expensive these days and then don’t like having to write at least 15 words 🥴 expensive these days and then don’t like having to write at least 15 words 🥴 More

My experience was very positive. I was greeted promptly and professionally immediately. I was advised of future possible service issues; no pressure was applied. I was very pleased. I was greeted promptly and professionally immediately. I was advised of future possible service issues; no pressure was applied. I was very pleased. More

I was really impressed with the service when I called ahead to let them know I’d be arriving soon to get my tire replaced. By the time I got there, they had already mounted the new tire on my rim, which ahead to let them know I’d be arriving soon to get my tire replaced. By the time I got there, they had already mounted the new tire on my rim, which they had kept overnight. Thanks to their efficiency, I only had to wait about 10 minutes, and my car was ready to go. Great customer service! More

I had my car in for fuel injector recall and it still smells like gas even after bringing my car into dealership 2 times. Additionally, was advised to replace brakes so I did and now I am hearing loud ra smells like gas even after bringing my car into dealership 2 times. Additionally, was advised to replace brakes so I did and now I am hearing loud rattling noise along with some vibration. Terrible experience. I wished I never brought my car to your dealership for brakes and fuel injector work. More