Diehl Honda of Massillon - Service Center

I did not get the satisfaction that I needed from your people so i went to the dealership in Wooster. They went over the top to help us. They fix part of our problems and doing some research on the others people so i went to the dealership in Wooster. They went over the top to help us. They fix part of our problems and doing some research on the others. Your facility did not offer use any kind of help. I am do to buy a new car in the fall. Needless to say it won’t be from your dealership. More

All was fine. Both recalls were done. wait time was reasonable based on the amount of work that was done. Both recalls were done. wait time was reasonable based on the amount of work that was done. More

Took a little longer than I anticipated but service personnel were professional and helpful. The work got done, that's what is important. personnel were professional and helpful. The work got done, that's what is important. More

My recall work was done timely and explained fully. I appreciated the free car wash. I appreciated the free car wash. More

The team was very friendly and helpful when helping me buy a new Honda car! buy a new Honda car! More

Everyone is so pleasant and helpful. They keep you updated on the progress of the work being done on your vehicle and explain everything in terms you can understand. They keep you updated on the progress of the work being done on your vehicle and explain everything in terms you can understand. More

Excellent service . Well appreciated. You guys rock !!everything was done perfectly as requested . All the recalls were taken care of. Thank you guys Well appreciated. You guys rock !!everything was done perfectly as requested . All the recalls were taken care of. Thank you guys More

I arrived a little early & they got me in right away. Very courteous, professional & friendly.. Very courteous, professional & friendly.. More

Disappointed in this car lot. It is not ran well. Then you get rid of the people that are good. And one of the only reason I am still coming. It is not ran well. Then you get rid of the people that are good. And one of the only reason I am still coming. More

Always satisfied with Waikem Honda, now Diehl. Only thing was that all the costs at outset were tentative. Quote was not firm until after some checks were done. Liked the full auto check after ini Only thing was that all the costs at outset were tentative. Quote was not firm until after some checks were done. Liked the full auto check after initial service request was completed. More