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Diehl Honda of Massillon - Service Center

Massillon, OH

4.8
418 Reviews

418 Reviews of Diehl Honda of Massillon - Service Center

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January 19, 2024

Service reps were friendly & took time to explain what they were doing with my vehicle. More

by JU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2024

Fast, efficient, pleasant , courtious. I lived in wooster but do not go to germain honda here. I prefer to driver's to you guys. More

by gadkins3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2024

I like the prompt service. My questions were answered, and my service needs were resolved. More

by jeff@bex.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lindsay Ujcich
January 18, 2024

Good job. Quick and easy. Much better experience than the last time, had a different technician More

by camcmaho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2024

Service attendant was excellent. Communication, friendliness, and concern were aboveboard. Goal was to make me happy. More

by robert.toth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2024

I was very grateful for the help I received when I had a problem with my Honda HRV. It was a stressful situation for me, but Patrick walked me through the process and everything was taken care of. More

by shsdev69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick DiGiacomo and NaShawn Pryor
December 29, 2023

Visit was for routine maintenance, service was excellent from start to finish. Would highly recommend. More

by bminer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
December 27, 2023

Took care of me like I was family. Went above and beyond. Thanks again, for doing a great job. More

by iwant2brn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia
December 27, 2023

Service is done in reasonable time. Paul always keeps me informed and lets me know of any upcoming service needed. More

by linda2378
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Windemuth
December 27, 2023

They have great customer service and great hospitality… I would recommend this place to anybody all the people there are great… More

by ruffintenasha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul, dewayne