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Diehl Honda of Massillon - Service Center

Massillon, OH

4.7
322 Reviews

322 Reviews of Diehl Honda of Massillon - Service Center

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October 28, 2024

Very nice to work with explain things well I enjoyed my experience. The wait time was exactly what they said it would be. More

by jeffdefine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
October 28, 2024

Great communication. Detailed Maintence plan reviewed beforehand and then executed in a timely manner. Will be back. More

by petebogan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Powell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Sherman
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2024

Easy to get to. Scheduling was easy. Service was great. Work was done efficiently. Happy with treatment! More

by tlketler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2024

My service was performed in a time that was beneficial to my needs. Will go back More

by tomalderman1122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

Staff is super friendly and helpful! My service advisor answered all my questions and my car was ready in a timely manner. More

by cosweasey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Russ
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

Always professional and nice. They were on time and went over my service needs to keep my car up to date More

by mark.peterson0604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
October 24, 2024

Great overall service and very timely. Everyone treated me very kindly and helped answer any questions I had. More

by williams.3372
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Ujcich
October 22, 2024

No hassle process. My windshield replacement went quick and everything was great afterwards. They even provided me with a complimentary car wash. More

by CHILL24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2024

Everyone was friendly and professional. I was kept informed on what my car needed and could make the right decisions for me. More

by Lightrayseven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
October 21, 2024

Love the video they sent with problems then completed work ! Service team kept me posted at all times More

by cherbear_239
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allicia
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