Diehl Honda of Massillon - Service Center

Fast, respectful. Just hard to reach on phone. But answered all questions once in contact via online and email. Just hard to reach on phone. But answered all questions once in contact via online and email. More

The service department took care of the recall in a professional manner. They explained what the fix was for, so I understood what was happening. professional manner. They explained what the fix was for, so I understood what was happening. More

They did a great job! There was a mistake, but they correct their mistakes. Definitely going back there again. There was a mistake, but they correct their mistakes. Definitely going back there again. More

Paul was awesome and helped me get my stuff I needed done in a timely manner. in a timely manner. More

I appreciated polite, efficient service. Thank you Lindsay for offering advice and keeping me updated on service done and needed. Thank you Lindsay for offering advice and keeping me updated on service done and needed. More

Lindsay is exceptional at providing the up to date status of items needing to be completed and the recommended service required to remedy the problem. Very informative! of items needing to be completed and the recommended service required to remedy the problem. Very informative! More

Very easy work done on time explained what was required for an A 12 code.and told me the exact cost for an A 12 code.and told me the exact cost More

Service reps were friendly & took time to explain what they were doing with my vehicle. they were doing with my vehicle. More

Fast, efficient, pleasant , courtious. I lived in wooster but do not go to germain honda here. I prefer to driver's to you guys. I lived in wooster but do not go to germain honda here. I prefer to driver's to you guys. More

I like the prompt service. My questions were answered, and my service needs were resolved. My questions were answered, and my service needs were resolved. More