Diehl Honda of Massillon - Service Center

My Worst experience there and I have been a customer there for a decade! Zero communication. there for a decade! Zero communication. More

Always satisfied with the service. On time and professionally done. Even a slight snag in getting started(car blocking the bay) didn't affect the end result. On time and professionally done. Even a slight snag in getting started(car blocking the bay) didn't affect the end result. More

They were very prompt and curtious. I did not have to wait very long thanks I did not have to wait very long thanks More

Very happy with the service. Paul Windemuth was very helpful, professional and courteous. The whole team done a excellent job. Paul Windemuth was very helpful, professional and courteous. The whole team done a excellent job. More

They were very prompt, courteous, and professional. They kept us well informed during the repairs. They kept us well informed during the repairs. More

Loaner car! !! Fantastic that I didn't/t have to ask, plus it made me think about getting a new car. My next car, won't be for a while, but I'll be sure to l !! Fantastic that I didn't/t have to ask, plus it made me think about getting a new car. My next car, won't be for a while, but I'll be sure to look at Diehl for the purchase. Paul was professional and pleasant, very nice young man. Who also mentioned the idea of a new car, when I turned in the loaner car. More

Service was fine. Appointment went as scheduled glad to see same friendly personnel. Pricing ok Appointment went as scheduled glad to see same friendly personnel. Pricing ok More

The service advisor was polite and professional. My issue was resolved and I'm satisfied with the results. My issue was resolved and I'm satisfied with the results. More

The service was very good. I had to pay $8.00 for a wiper refill, but the dealer installed it at no charge. I also got a free car wash coupon. I had to pay $8.00 for a wiper refill, but the dealer installed it at no charge. I also got a free car wash coupon. More

The dealership was courteous and addressed all of my questions and concerns when I had my vehicle in for service. questions and concerns when I had my vehicle in for service. More