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Diehl Honda of Massillon - Service Center

Massillon, OH

4.7
325 Reviews

325 Reviews of Diehl Honda of Massillon - Service Center

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April 18, 2024

My Service Adviser, Paul Windemuth, was very attentive and helpful, and kept me informed throughout the process. More

by peacemkr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Windemuth
April 18, 2024

Thank you Jason and Alicia! No one does customer service better! Excellence is your specialty!!! More

by sjolinch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
April 15, 2024

I bought my first new car from Diehl. My salesperson, Jessica was great. I took it in for my first complimentary oil change, and it was an easy process. More

by stevohio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica
April 15, 2024

Friendly staff. Work was done on time. Overall a good experience. The survey sheet was explained. More

by mautr6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2024

Lindsey was super helpful and informative. She made the process much smoother. Thank you very much! More

by brent4722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn't work with sales
April 15, 2024

Service advisor was very helpful and kept me in the loop throughout the entire process. More

by bwestfall0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2024

Service was quick, spot on. Thanks Paul! Great job! Veterans discount needed, a bit expensive for many of us! More

by rayoliver2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2024

Everything was great. However these CONSTANT reminders to provide you all with reviews are kind of a pain to me. It would be a little different if you paid me for thi More

by Mike from ohio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2024

Paul in the service department is the best! ! He's the reason I go there More

by marejoe167
Workmanship
Recommend Dealer
Yes
Employees Worked With
Paul
April 11, 2024

The very nice young lady that took care of me was great, I also spoke with the service manager, he also is very nice I have s lot of friends that work there, hello to all. And thank you jason for all of you More

by bobshippy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason, mark, steve, and all of the others in the service dept.
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